Information & Technology

  • Permalink Gallery

    What to do when your clients’ data is breached: The case of Sony Playstation

What to do when your clients’ data is breached: The case of Sony Playstation

Sony, Adobe, Home Depot, eBay, Blue Cross — what do they all have in common? Not just that they are extremely successful companies but that they have all experienced a major data breach.

Sometime between April 17 and April 19, 2011, a group of hackers gained privileged access to the Sony PlayStation Network (PSN). Within a matter of hours, the […]

  • Permalink Gallery

    A complex web of factors influence children’s commercial media literacy

A complex web of factors influence children’s commercial media literacy

The European General Data Protection Regulation (GDPR) protects children’s personal data online through various measures, many still being debated. But since being approved by the EU Parliament in April 2016, it has emerged that the GDPR was formulated without consulting children or their representatives, including parents, or any evidence about children’s understanding of the commercial uses of personal data online.

Crucially, the GDPR assumes that, until they are 16 (unless member […]

The Internet and the global reach of EU law

The law of the European Union has influenced the development of the Internet outside the EU’s borders. The details of this influence are too complex to go into here, and are set out in my LSE Legal Studies working paper of the same title. But the following examples from just one Internet-related area, namely data protection and privacy law, […]

  • Permalink Gallery

    Tech firms want to detect your emotions and expressions, but people don’t like it

Tech firms want to detect your emotions and expressions, but people don’t like it

As revealed in a patent filing, Facebook is interested in using webcams and smartphone cameras to read our emotions, and track expressions and reactions. The idea is that by understanding emotional behaviour, Facebook can show us more of what we react positively to in our Facebook news feeds and less of what we do not – whether that’s friends’ […]

How we interact with robots reveals parts of who we are

Engineers are studying human behaviour in great detail in order to make robots that not only look like us, but can also understand us and interact with us in socially acceptable ways. These studies are teaching us many things about our own human nature, as my recent paper explains.

Building robots

The robots in films like Blade Runner are very humanlike, […]

The exploding popularity of RegTech

Following on from our piece on WealthTech – we look at the rise and rise of RegTech (previously known as regulatory technology.) RegTech is a subclass of FinTech, and concerns the use of technology to create efficiencies in financial services for issues regarding regulatory reporting and compliance.

The graph below shows that, if nothing else, the term has exploded in […]

Seven signs of over-hyped Fintech

In 2015 Dan Davies wrote an excellent guide to Fintech business models (the “Fin”) that provided a very effective tool for looking beyond the hype. The other side of Fintech that the non-technologist (and even many experienced IT professionals) have trouble with is the actual “Tech”.  A great many people in finance have now reached the point where they […]

  • Permalink Gallery

    Using big data to transform operations management: Hype, hope or has-been?

Using big data to transform operations management: Hype, hope or has-been?

The impact of technological innovation is a hot topic in the 21st century. Debates around Big Data (BD) and the technology revolution keep trending. Ignoring the scale of the social changes and organisational disruption created by the apparently exponential growth of technology and the information that has become available to individuals and organisations is impossible. Of particular interest to business […]

  • Permalink Gallery

    ‘WealthTech’: The challenges facing the wealth management industry

‘WealthTech’: The challenges facing the wealth management industry

Technology is changing society more than ever before. The way we shop, socialise and communicate have all changed radically over our lifetimes. The financial services industry is in many ways behind the curve, with many product lines unchanged in decades. We are likely to enter an online and digital age and many firms are yet to adapt to the […]

  • Permalink Gallery

    Nico Sell: ‘Stop giving away all your information for free on Facebook’

Nico Sell: ‘Stop giving away all your information for free on Facebook’

Nico Sell is part of a rare breed of Silicon Valley entrepreneurs who don’t practice ‘tech evangelism’. The co-founder of the encrypted messaging app Wickr and the Wickr Foundation is a fierce critic of current business models based on mining consumers’ private information. In 2015 she wrote an open letter to the UK’s then Prime Minister, David Cameron, complaining about […]

  • Permalink Gallery

    Sasha Hoffman: ‘Autonomous cars are just one piece of a much larger equation’

Sasha Hoffman: ‘Autonomous cars are just one piece of a much larger equation’

Piaggio Fast Forward is the autonomous vehicle arm of the Piaggio Group, creator of the iconic Italian Vespa motorcycle. Even though PFF dreams of one day helping to move people, its focus now is on helping carry heavy packages for short distances, such as grocery bags from the store around the corner to your doorstep. ‘Autonomous cars are just […]

  • Permalink Gallery

    ‘Ledger Nirvana’ in trade processing either doesn’t exist or is aeons away

‘Ledger Nirvana’ in trade processing either doesn’t exist or is aeons away

One of the areas frequently mentioned as ripe for improvement by applications of the broad group of technologies known as blockchain, or distributed ledger technology (DLT), is capital markets. In the “ledger nirvana” of many blockchain proponents, market counterparties use consistent sets of trade data. They also use smart contracts, computer protocols that facilitate, verify, or enforce the negotiation […]

  • Permalink Gallery

    Marc DaCosta: “Define your problem, then look at the data, not the other way around”

Marc DaCosta: “Define your problem, then look at the data, not the other way around”

As co-founder and Chairman of Enigma, a firm specialising in collecting, integrating and analysing data, Marc DaCosta is not your typical technology entrepreneur. He began his career as an intellectual property strategy consultant to technology companies, but maintained close ties to academia, receiving a PhD in cultural anthropology from the University of California. Mark is also a fellow at […]

  • Permalink Gallery

    Robert Scoble: ‘The coming wave of technology will really change human life’

Robert Scoble: ‘The coming wave of technology will really change human life’

It’s hard to talk with Robert Scoble and not feel like you were left behind in a pre-historical era and have a lot of catching-up to do. He moves around with glasses for augmented reality (AR) and virtual reality (VR). In his new book, The Fourth Transformation, he describes the glasses as the fourth user interface since the start of […]

  • Permalink Gallery

    Torbjörn Holmström: ‘We add automation when it helps our customers’ bottom line’

Torbjörn Holmström: ‘We add automation when it helps our customers’ bottom line’

Volvo has been integrating computer systems in its trucks since the 1970’s, when the Swedish carmaker began to hire software engineers. If fully operational autonomous cars represent level 5 of the degree of automation, we’re still in level 2 or 3, says Torbjörn Holmström, Senior Advisor to the CEO of Volvo, who until last October was the chief technology […]

  • Permalink Gallery

    Kate Brodock: ‘Some Silicon Valley firms are leaders in parental leave’

Kate Brodock: ‘Some Silicon Valley firms are leaders in parental leave’

Women 2.0 is a for-profit company founded in 2006 as a hub where women in the technology field could network and help each other professionally. Today it has expanded into a media company whose goal is “to close the gender gaps in founding, investing, the workplace and leadership.” LSE Business Review managing editor Helena Vieira spoke with CEO Kate Brodock […]

Surviving the global information security war  

Lessons from the fate of the NHS Trusts:

You will not survive a war on more than one front

Over the past week many NHS Patients became collateral damage as the ten-year arms race between online predators and the vendors of information security products and services escalated into global warfare after a new ransomware variant produced by a supposedly […]

Cindy Cohn: ‘They have our lives in their hands’

The US non-profit Electronic Frontier Foundation (EFF) champions user privacy, free expression and innovation, which they see as civil liberties. The EFF fights cases in court, publishes papers and develops privacy technology. An LSE and University of Michigan alumna, Executive Director Cindy Cohn was named one of the 100 most influential lawyers in America in 2013, and has received a number […]

  • Permalink Gallery

    William Murphy: ‘We need change management to help people with new technology’

William Murphy: ‘We need change management to help people with new technology’

William (Bill) Murphy is a senior managing director and the Chief Technology Officer at Blackstone, one of the world’s largest investment firms, which manages assets such as private equity and real estate. Prior to joining Blackstone in 2011, he was founding Chief Technology Officer for Capital IQ, a technology and financial services company that was acquired by Standard & Poor’s in […]

  • Permalink Gallery

    Melonee Wise: ‘Robot adoption will grow faster in semi-structured environments’

Melonee Wise: ‘Robot adoption will grow faster in semi-structured environments’

Melonee Wise has two decades of experience designing, building and programming robots. She is the CEO of California-based Fetch Robotics, which works mainly with the logistics industry. The company introduced their robot system in 2015. “There’s a lot of bad PR around robots and jobs,” says Melonee. Robots actually make people’s work days much better, she says. Melonee spoke with […]