Management

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    The experience of an early-life disaster affects how a CEO relates to risk

The experience of an early-life disaster affects how a CEO relates to risk

During most of Steve Job’s tenure as CEO of Apple Inc. the company did not have any long-term debt obligations. Apple started an aggressive buyback program only after Tim Cook took over, simultaneously adding debt to its capital structure. Coincidentally, San Francisco, where Steve Jobs was born, experienced more disaster-related fatalities during Jobs’ formative years than Tim Cook’s birthplace […]

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    The crucial role of politically savvy supply chain managers for internal integration

The crucial role of politically savvy supply chain managers for internal integration

Internal integration has become a key focus for most firms. In fact, integration has always been vital, but the growing strategic focus on Supply Chain Management (SCM) has placed more emphasis on the importance of integration. Since the hallmark of effective SCM is coordinated processes and seamless flows, firms have found it necessary to invest in initiatives and technologies […]

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    How multi-agency teams made decisions in a simulated terror attack

How multi-agency teams made decisions in a simulated terror attack

Paris, Brussels, Nice, Berlin, London and Stockholm. If I’d listed these six cities to you a little over 18 months ago, you might wonder if I was considering a weekend away to explore the rich culture, history and tourism that these great European cities have to offer. Today they are synonymously linked as the six cities that were victim to […]

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    Disrupting the digital giants – advertisers and traditional media push back

Disrupting the digital giants – advertisers and traditional media push back

The downside of digital giants like Facebook and Google includes the increase in fake news, political polarisation, the dumbing down of debate and the long-term decline in print journalism as newspapers lose readers and advertising to these platforms. But a combination of problems with digital advertising – fraud, mismeasurement, and programmatic ad placement on undesirable sites – means that […]

How (not) to turn good soldiers into bad apples

Citizenship or prosocial behaviours at work are important. These behaviours are not formally rewarded by financial incentives and yet serve critical functions. A workplace with high levels of citizenship and prosocial behaviours leads employees to be more productive, engaged, satisfied, experience less stress, and reduce turnover. As a result, many managers and organisations tend to encourage their employees to be more prosocial and engage in more citizenship […]

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    Explaining how mindfulness consistently brings positive workplace outcomes

Explaining how mindfulness consistently brings positive workplace outcomes

Mindfulness training has become a hot management trend, as leading organisations like Aetna and British Parliament increasingly offer mindfulness programs for employees. This growth is fuelled by research supporting the benefits of mindfulness for workplace functioning, from focus and burnout to job performance and leadership. Yet this interest has glossed over the almost-comical reality of applying contemplative practices like […]

Leaders get the teams they deserve

Consider the exasperation of a CEO when their top team is underperforming. “Why is this happening?” they ask. Dig down and the answer is that leaders get the teams they deserve. The team’s dynamics are a reflection of the leader. In the C-suite this can mean that the top team is dominated by the CEO. They spend their time […]

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    Putting servant leadership to the test and doing away with scepticism

Putting servant leadership to the test and doing away with scepticism

It is not uncommon today, in both non-profit and for-profit organisations, for servant leadership to be used as a term to speak well of current leaders or to describe what is expected of future leaders. After all, if an organisation values their employees or demonstrates concern for its customers or community, isn’t this servant leadership? It may well be, […]

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    Like second-hand smoke, racial discrimination at work can affect bystanders

Like second-hand smoke, racial discrimination at work can affect bystanders

The toxic effects of racism can extend well beyond the target. Our research reveals that, like second-hand smoke, the negative effects of racial discrimination at work can affect third-party bystanders. This is called ambient racial discrimination, and it includes a range of workplace experiences, such as directly witnessing racial discrimination aimed at others, hearing about racist incidents, seeing graffiti or […]

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    Strong consumer data protection can be a disruptive innovation

Strong consumer data protection can be a disruptive innovation

Something regarding big data has recently changed in Brussels which business should take note of. This usually prefaces news of ramping up EU data protection rules, such as the recent Data Protection Regulation, which are not universally welcomed in business circles. In particular, companies coming from the more permissive environment of the US are faced with a sea change […]

How a beer found success with an authentic use of history

Countless times top managers newly appointed to a company immediately announce a better future for their stakeholders, one they declare with conviction will be notably different from the past. Many want to distance themselves from what came before, which they were not part of and in any case cannot change. So they direct attention forward by promising: “We can […]

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    How to ensure future brain technologies will help and not harm society

How to ensure future brain technologies will help and not harm society

Thomas Edison, one of the great minds of the second industrial revolution, once said that “the chief function of the body is to carry the brain around.” Understanding the human brain – how it works, and how it is afflicted by diseases and disorders – is an important frontier in science and society today.

Advances in neuroscience and technology increasingly […]

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    Employees v. entrepreneurs: Have the two categories become irrelevant?

Employees v. entrepreneurs: Have the two categories become irrelevant?

Most debates about work today focus on the joint evolution of entrepreneurs versus employees. Some academics believe we are moving towards an entrepreneurial society. Others focus on the increasing precariousness of work, but clearly qualify the thesis of a move towards an entrepreneurial society. In the context of this short reflexion, we simply want to question the categories themselves.

Entrepreneurs […]

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    Why e-readers succeeded as a disruptive innovation in the US, but not in Japan

Why e-readers succeeded as a disruptive innovation in the US, but not in Japan

The concept of disruptive innovation has captured the attention of executives around the world. As explained by Clayton Christensen, a disruptive innovation is initially seen as unattractive by mainstream customers and by the leading firms who serve those customers. Eventually, however, those firms lose their leadership positions to new entrants who are willing to develop and improve the innovation […]

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    The challenge for impact investing is management, not measurement

The challenge for impact investing is management, not measurement

It feels like we’re at an important point in the evolution of impact investing.  While the field has shown tremendous growth over the past few years, there are far more asset owners still sitting on the sidelines – interested in impact, but not yet investing. So why is it that – to quote the famous impact investor Bono – […]

Ethical problems in business start with biases in judgement

Decision-making is a complicated process. Making decisions that involve ethical choices is even more complex. In fact, many times leaders don’t even recognise when decisions involve an ethical component, which is when disaster can strike.

Unethical choices made by corporate executives and leaders have received increasingly high-profile attention in the media, resulting in far-reaching negative consequences for their organisations. This […]

February 28th, 2017|Ethics, Thomas A. Zeni|0 Comments|
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    If Trump’s ‘America First’ takes hold, expect disruptive innovation

If Trump’s ‘America First’ takes hold, expect disruptive innovation

Policymaking often creates unintended consequences. But can disruptive innovation actually be spurred by President Donald Trump’s version of protectionism? Using the language of disruptive innovation, we observe that the long-term negative consequences of isolationism are actually an acceleration of US companies losing their own industries. Perhaps not even protectionism is what it used to be.

When it comes to economic […]

How to reap the benefits of flexible work time

Flexible working time arrangements are becoming increasingly popular around the globe – but do they really work? In Europe, up to 40 per cent of employees may schedule their working hours at their discretion. This ‘flextime’ is thought to help meet ever-increasing job demands and strike a balance between work and life. Yet, researchers know surprisingly little about the […]

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    Companies that do better by their customers also do better in the stock market

Companies that do better by their customers also do better in the stock market

A debate about whether firms with superior customer satisfaction also earn better-than-average stock returns has been persistent in the academic business and marketing literature (Fornell, Mithas, Morgeson, and Krishnan 2006). Proponents of the customer satisfaction-stock market relationship make a simple, intuitive argument that is highly relevant to both consumers and investors: Companies that do better by their customers also […]

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    There’s no innovation without anger (think Lars von Trier and Steve Jobs)

There’s no innovation without anger (think Lars von Trier and Steve Jobs)

Despite having different professions, the entrepreneur Steve Jobs and the film director Lars von Trier have one thing in common: they are both notorious for their outbursts of anger or irritation and for bringing about shifts in mood between disturbance and enthusiasm. Far from being a coincidence, this appears to be a result of their extraordinarily creative and innovative […]