Managing Teams

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    Focus on buy-in might be the reason your change efforts keep failing

Focus on buy-in might be the reason your change efforts keep failing

Since the findings of the Mid Staffordshire Inquiry, there has been a wide-reaching backlash toward heroic management in health and social care. Heroic management is characterised by heavy egotism, superior knowledge or skill and isolated decision-making. Because of these characteristics, it is generally agreed within the NHS that heroic management is damaging to the efficacy and sustainability of organisations, […]

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    How multi-agency teams made decisions in a simulated terror attack

How multi-agency teams made decisions in a simulated terror attack

Paris, Brussels, Nice, Berlin, London and Stockholm. If I’d listed these six cities to you a little over 18 months ago, you might wonder if I was considering a weekend away to explore the rich culture, history and tourism that these great European cities have to offer. Today they are synonymously linked as the six cities that were victim to […]

How (not) to turn good soldiers into bad apples

Citizenship or prosocial behaviours at work are important. These behaviours are not formally rewarded by financial incentives and yet serve critical functions. A workplace with high levels of citizenship and prosocial behaviours leads employees to be more productive, engaged, satisfied, experience less stress, and reduce turnover. As a result, many managers and organisations tend to encourage their employees to be more prosocial and engage in more citizenship […]

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    Explaining how mindfulness consistently brings positive workplace outcomes

Explaining how mindfulness consistently brings positive workplace outcomes

Mindfulness training has become a hot management trend, as leading organisations like Aetna and British Parliament increasingly offer mindfulness programs for employees. This growth is fuelled by research supporting the benefits of mindfulness for workplace functioning, from focus and burnout to job performance and leadership. Yet this interest has glossed over the almost-comical reality of applying contemplative practices like […]

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    Like second-hand smoke, racial discrimination at work can affect bystanders

Like second-hand smoke, racial discrimination at work can affect bystanders

The toxic effects of racism can extend well beyond the target. Our research reveals that, like second-hand smoke, the negative effects of racial discrimination at work can affect third-party bystanders. This is called ambient racial discrimination, and it includes a range of workplace experiences, such as directly witnessing racial discrimination aimed at others, hearing about racist incidents, seeing graffiti or […]

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    Employees v. entrepreneurs: Have the two categories become irrelevant?

Employees v. entrepreneurs: Have the two categories become irrelevant?

Most debates about work today focus on the joint evolution of entrepreneurs versus employees. Some academics believe we are moving towards an entrepreneurial society. Others focus on the increasing precariousness of work, but clearly qualify the thesis of a move towards an entrepreneurial society. In the context of this short reflexion, we simply want to question the categories themselves.

Entrepreneurs […]

How to reap the benefits of flexible work time

Flexible working time arrangements are becoming increasingly popular around the globe – but do they really work? In Europe, up to 40 per cent of employees may schedule their working hours at their discretion. This ‘flextime’ is thought to help meet ever-increasing job demands and strike a balance between work and life. Yet, researchers know surprisingly little about the […]

Reducing the effects of insomnia on the workplace

Researchers and media outlets have expressed growing concern about the widespread harmful effects of insomnia on health. More recently, this research has examined how these effects spill over into the workplace as well. The Rand Company estimates that the economic impact of insomnia costs the United States $411 billion a year. A growing body of research indicates that poor […]

Is religious diversity good for team performance?

Team religious diversity, the degree to which working team members differ in their religious beliefs, is a relevant factor that affects healthcare teams’ outcomes. Because of globalisation and rising labour market mobility, an increasing degree of religious diversity characterises the workforce of many organisations and the composition of work groups.

There are at least three layers through which religion can […]

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    ‘Collective intelligence’ is not necessarily present in virtual groups

‘Collective intelligence’ is not necessarily present in virtual groups

Do groups of smart people perform better than groups of less intelligent people?

Research published in Science magazine in 2010 reported that groups, like individuals, have a certain level of “collective intelligence,” such that some groups perform consistently well across many different types of tasks, while other groups perform consistently poorly. Collective intelligence is similar to individual intelligence, but at […]

The West should stay away from Asia’s workaholism

A great deal of management thinking still derives from the West, and in particular the United States, but there have been a number of considerable contributions from Asia. Perhaps the earliest of these was the quality movement originating in Japan that saw companies such as Toyota come to lead the way in the automobile market as a result of […]

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    How firms decide whether to use in-house or external lobbyists

How firms decide whether to use in-house or external lobbyists

Lobbying in the EU – Greens/EFA conference 2014, by greensefa, under a CC-BY-2.0 licence
A great range of firms across diverse industries use knowledge workers such as IT personnel, managers, and lawyers. Firms sometimes hire them internally and sometimes outsource their services. How do they choose one versus the other?

In my job market paper, I answer this question using US federal lobbying data. The […]

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    From gratitude to resentment: The downside of working from home

From gratitude to resentment: The downside of working from home

Office work, by Unsplash, under a CC0 licence
It’s common for employers keen to promote a healthy modern workplace culture to offer at least some degree of flexible working to employees, whether they are parents who duck out of the office early to make the school run, those faced with lengthy commutes or even employees who simply wish to stay […]

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    Whatever it takes to win: Rivalry increases unethical behaviour

Whatever it takes to win: Rivalry increases unethical behaviour

Rivalry, by DrMiaow, own work, CC BY-SA 4.0, via Wikimedia Commons
Rivalry is a competitive relationship that is built up over repeated and evenly-matched competition. There are many famous examples of rivalries gone awry. Many people still vividly remember the brutal sabotage attempt launched by Tonya Harding’s ex-husband against her rival Nancy Kerrigan in the 1994 Winter Olympics. Fewer may know […]

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    Lenient performance evaluations cause less damage than severe ones

Lenient performance evaluations cause less damage than severe ones

Photo by Tim Gouw, under a CC0 licence
As anyone who has been involved in any performance assessment knows well, judgement always depends on the supervisor’s subjective characteristics. Most of the times supervisors evaluate agents’ performances without directly observing their efforts. Therefore the supervisor’s beliefs, opinions, personal and cognitive traits, even mood, could interfere with such evaluation and make the assessment […]

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    Working while depressed costs 5-10 times more than staying home to recover

Working while depressed costs 5-10 times more than staying home to recover

Photo by Daniel Guimberteau (Flickr, CC-NC-SA-2.0)
Depression is a leading cause of disability worldwide. Previous research has shown that by far the greatest contributor to the overall economic impact of depression is loss in productivity; including both increased absenteeism and presenteeism-related costs in the workplace. However, there is very little research on the costs of depression outside of Western and high-income countries.

We used data […]

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    What employees see as the motivations of HR management affects their wellbeing

What employees see as the motivations of HR management affects their wellbeing

Jordan Hall at the company meeting, by Infusionsoft Sales & Marketing Software for Small Businesses, under a CC-BY-SA-2.0 licence
Imagine that you’re chairing a very important meeting at work. You’ve invited your boss, two important clients, and your direct report, Sam. Sam flies into the meeting room approximately 25 minutes late. How do you react? Your initial response likely includes a […]

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    How to foster collaborative leadership in the NHS target-driven culture

How to foster collaborative leadership in the NHS target-driven culture

Nurse jokes with patient, by NHS Employers, under a CC-BY-2.0 licence
NHS targets are a contentious, highly politicised, topic in the UK. Some claim they drive quality and achieve cost savings, whereas others vilify them for distorting clinical priorities and reducing the importance of compassionate care. The subject of much debate, cases where poor management of their achievement has led to […]

Does profiling employees online overstep the boundaries?

Desk-office-working-computer, Pexels, CC0 licence
A new study has revealed that 27 per cent of employees have witnessed their employer using online information to ‘profile’ job applicants. Approximately 55 per cent of organisations now have a policy about profiling. Despite its increased practice, however, most employees are not comfortable with being profiled. Over 60 per cent believe they have a right […]

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    Working from home: idea that workers who aren’t visible are slacking off is outdated

Working from home: idea that workers who aren’t visible are slacking off is outdated

Pexels, under a CC0 licence
Long commutes are a bleak fact of working life – but do they have to be? The laptop in your bag and phone in your pocket are sufficient for most kinds of office work. Even so, we insist on carting our devices with us, through rain and traffic, just to sit at a desk that’s […]