Our Services

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    Mac user? Let us know if you’re having trouble with Webmail

Mac user? Let us know if you’re having trouble with Webmail

Earlier this morning there was an issue with Webmail for Mac users. The problem has now been fixed, so you shouldn’t experience any further problems.

If you’re a Mac user and still having trouble accessing Webmail, please contact us:

it.helpdesk@lse.ac.uk (taught students)
it.servicedesk@lse.ac.uk (staff and post graduate research students)
020 7107 5000 (x5000)

January 26th, 2018|Our Services|0 Comments|

IT Changes: Moving to Cherwell & Portal Maintenance

The Information Management & Technology (IMT) Division will be moving to a new IT Service Management (ITSM) tool on Monday 22 January 2018.
An ITSM tool supports us in delivering IT services. If you have a problem and contact us, we use the tool to log and capture information from you, assign your issue to the right team and then contact […]

January 17th, 2018|Our Services|0 Comments|

One-to-one and group training for staff and PhD students

PhD students and staff can arrange an individual or small group training session, at their desk or in the dedicated training room, to address specific training needs in Microsoft Office skills.

These short, tailored training sessions are ideal for getting advice in become more proficient or effective in using software, targeted training in using a particular feature, or help with […]

  • Transfer files securely with LSE Filedrop
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    LSE Filedrop: Our new secure file transfer platform has arrived

LSE Filedrop: Our new secure file transfer platform has arrived

LSE Filedrop is the easy and secure way to send and receive large files internally or externally at LSE.

Open to staff and PGR students, LSE Filedrop provides an encrypted service where files up to 39GB can be sent or received.

Once files are uploaded, the recipient receives an email link and will have 72 hours to download the file before […]

November 15th, 2017|Our Services|0 Comments|

Stata SE 15: Home Use Licence for Staff & PGR Students

A new version of Stata SE, a powerful integrated software package for data analysis, data management and graphics, is now available for LSE staff and postgraduate research students (PGR) only.

The home use licence for Stata SE 15 provides free access to the software on laptops and home desktops, including personally owned devices.

Available for Windows, Mac and Linux users, the […]

November 7th, 2017|IT News, Our Services|0 Comments|

A IMT update from Floriana Molone, Interim Director of IMT

Our Interim Director of IMT, Floriana Molone recently sat down with LSE IT News for a quick chat. Below you can read her reflections on the services, pilots and investments IMT put in place over the course of the last academic year:
2016/2017 has been an incredible year for service enhancements and divisional achievements. Our services continue to improve, we successfully […]

October 30th, 2017|IT News, Our Services|0 Comments|

A day in the life of a Student Support Officer

Meet our Student Support Officers Dan and Peter, who tell us what a day in the the Student Support Team is like.

September 28th, 2017|Our Services|0 Comments|
  • Moodle recharge
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    Moodle Refresh | Students: it’s time to download your content!

Moodle Refresh | Students: it’s time to download your content!

Each year, Moodle courses are refreshed to remove old student data and make the courses available for the next cohort of students.

August 1st, 2017|Our Services|0 Comments|

Using LSE’s IT facilities when you’re on the move

Here at LSE, IMT provide a range of ways for you to stay connected when you’re on the move, working away from campus or checking your email on the go.
eduroam Wi-Fi
eduroam WiFi covers most of the campus, including lecture theatres, classrooms and LSE cafes and restaurants.

You can connect to eduroam from hundreds of other institutions across the UK, and […]

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    Automatic recording of lectures suspended during upgrade work

Automatic recording of lectures suspended during upgrade work

The lecture recording service is being upgraded and migrated to a new cloud-based platform for Michaelmas term.

July 11th, 2017|Our Services|0 Comments|