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As July is Scams Awareness Month and with financial scams defrauding complainants by over £4m, LSE’s Claire Milne argues that the cost of inaction regarding nuisance and spam calls might be greater than the cost of technical measures necessary to put an end to them.
Yet again scam and nuisance calls are in the news. Government and regulators continue […]
In a follow-up to her post on nuisance calls earlier this year, LSE Visiting Senior Fellow Claire Milne outlines changes she would like to see to help in reducing nuisance for the public in the UK.
Once again there’s a crop of news stories about nuisance calls – this time, prompted by the improved enforcement powers for ICO that came into force on 6 […]
LSE Senior Visiting Fellow Claire Milne expresses skepticism about the recent news proclaiming an end to nuisance calls.
“End of the line for cold callers” shouted the Daily Mail front page. The mail was referring to the DCMS announcement—headed with the claim “Government cracks down on nuisance calling companies”—on the outcome of its consultation last autumn on lowering the legal threshold for […]
LSE Visiting Senior Fellow Claire Milne responds to the Action Plan recently released by DCMS for combatting nuisance calls in the UK. Updating previous posts on this blog, she draws on recent data from the co-operation between Ofcom and the ICO on this issue to highlight progress made and problems remaining. In March 2014, DCMS published the Nuisance Calls Action […]
In July 2013, we published a policy brief on nuisance calls by Claire Milne, who has been involved with developments on combating nuisance calls and texts since early 2012. In the second of this two part series of posts she describes what she views as negative developments since the brief was published. (Continued from Part 1) The ICO and Ofcom both now […]
In July 2013, we published a policy brief on nuisance calls by Claire Milne, who has been involved with developments on combating nuisance calls and texts since early 2012. In this two part series of posts she looks at what has happened since the brief was published, expressing some scepticism as to the effectiveness of recent actions and renewing her call […]
REMINDER: The deadline for submitting to the Culture, Media & Sport Committee’s consultation on nuisance calls is Thursday, 15 August.
Combating nuisance calls has been a challenging task for regulators and communications providers for years. According to research conducted by Ofcom, unwanted marketing calls and text messages, together with abandoned and silent calls, have been a significant source of anxiety and […]
Just as the problem of nuisance phone calls is finally being addressed Parliamentary Committees, the LSE Media Policy Project releases its latest policy brief, which deals exactly with this issue. The brief’s author LSE Visiting Senior Fellow Claire Milne introduces the report which shows the rapid increase in the problem over the last two years and offers recommendations for […]
With best wishes for the new year from Damian Tambini and Sally Broughton Micova and the rest of the LSE Media Policy Project team.
The past year has been a busy one for the LSE Media Policy Project and a contentious one in media policy. We covered the aftermath of the Leveson Inquiry into press ethics, which has […]
The Media Policy Project produces Policy Briefs that present new research relevant to current policy debates. This is an edited series that attempts to make academic research accessible and understandable to a larger audience.
Families and screen time: Current advice and emerging research
By Alicia Blum-Ross and Sonia Livingstone
Children and Public Service Broadcasting
By Sonia Livingstone and Claire Local
Monitoring Media Plurality after […]
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