In any walk of life effective communication relies on credibility, emotion, and logic. George Entwistle failed on each count.
The BBC’s difficulties were compounded by a profound failure of communication on the part of George Entwistle. Andrew S Crines offers an analysis of these failings and argues that it now falls to his acting successor to restore the BBC’s relationship with its audience. When I first starting writing this, I was going to argue that business leaders need to be able […]