government

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    Don’t call me a customer, treat me like a human: rethinking relationships in public services

Don’t call me a customer, treat me like a human: rethinking relationships in public services

The pressures of competition, together with the growth in the use of performance data, keep service providers on their toes: if they want to keep customers and their money, they need to keep them happy. But this is not good news in a public services context, writes Catherine Needham and outlines four key problems created by the customer language.

Once […]

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    The changing British policy style: from governance to government

The changing British policy style: from governance to government

Jeremy Richardson explains how the British policy-making style has been steadily shifting away from governance and towards government. Here he examines some of the main features that characterise this long process, and concludes that Brexit should usher in a return to governance.

There are two broad schools describing the British style of policy-making. First, what for decades was seen as […]

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    Majoritarianism reinterpreted: why Parliament is more influential than often thought

Majoritarianism reinterpreted: why Parliament is more influential than often thought

Despite Westminster often being seen as lacking the teeth to affect government policy, Felicity Matthews writes that this is not the case. She argues that reforms to shift the balance between government and parliament have served to offset the declining vote basis of government, and have ensured that Westminster remains responsive to a majority of the electorate through the […]

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    Government should treat its Brexit studies like working papers: circulate them for feedback

Government should treat its Brexit studies like working papers: circulate them for feedback

With the second Brexit analysis leak, Michael Ellington and Costas Milas write that it is in no one’s long-term interest to keep such studies from experts until they are complete or leaked. Considering that the task of measuring Brexit’s impact is indeed a tall order, they suggest that the process be made more transparent and open to feedback.

The government […]

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    How effective is Parliament in controlling UK government and representing citizens?

How effective is Parliament in controlling UK government and representing citizens?

As part of the 2017 Audit of UK Democracy, Artemis Photiadou and Patrick Dunleavy consider how well the House of Commons functions as a legislature. Is Parliament still an effective focus of national debate and close control of the executive? And how well does the Commons function in scrutinising and passing legislation, or monitoring policy implementation?

What does democracy require for the legislature in […]

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    How are prime ministers held to account? A survey of procedures in 32 parliamentary democracies

How are prime ministers held to account? A survey of procedures in 32 parliamentary democracies

How are prime ministers held to account by their parliaments, and how do UK mechanisms on the matter fare in comparison to those in other countries? Ruxandra Serban explores the different procedures in place across 32 parliamentary democracies to answer these questions.

Prime ministers are prominent political actors in parliamentary democracies, yet there is little understanding of how they are […]

Was Damian Green really the Deputy Prime Minister?

From which post was Damian Green sacked? The newspapers don’t seem to agree. Stephen Thornton and Jonathan Kirkup explain the historical development of the role of Deputy Prime Minister and its complexities, and give their own list of contenders over the years based on a combination of key criteria.

And so farewell, from the cabinet table at least, Damian Green. […]

Does protest really work in cosy democracies?

Does protest work? And is it more effective when it takes places in countries ruled by repressive regimes or those with democratically elected governments? Steve Crawshaw writes that if we think nothing will change, as people often do in democracies, that lack of belief becomes self-fulfilling.

For much of my life – first as a journalist, and then as a […]