public sector

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    Why the Dilnot cap is not the answer to the social care funding crisis

Why the Dilnot cap is not the answer to the social care funding crisis

The u-turn forced on the Conservatives during their GE2017 campaign, together with a lack of understanding as to the causes of the social care funding crisis, have contributed to the Dilnot cap now being presented as a solution. The CHPI research team explain why this is not the case. They write that social care requires a significant injection of […]

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    Outsourcing is leaving public sector bodies financially exposed

Outsourcing is leaving public sector bodies financially exposed

The trend towards ever-greater outsourcing is putting vital public services in the hands of potentially unstable conglomerates but leaving public bodies with the asset risk, argues Colin Haslam.


From the 1980s onwards, the UK government has employed contracting out to provide public services. The National Audit Office estimates that the government spends £187bn on buying in goods and services. It […]

Austerity’s assault on the public sector has had tremendous impact on managers’ physical and psychological wellbeing

Austerity policies have meant many job losses and organisational change in the public sector. Les Worrall has conducted research that examines how radical and sustained organisational change, in both the public and private sector, impacts managers’ physical and psychological health. Managers in the public sector were found to have been far more adversely affected by a period of relentless change relative to […]

Five minutes with Mariana Mazzucato: “We have socialised the risk of innovation but privatised the rewards”

The public sector is often seen as sclerotic and conservative in contrast with a dynamic and innovative private sector. This assumption lies at the basis of much of the outsourcing of public services to the private sector. In this interview and her new book, Mariana Mazzucato argues against this assessment and in favour of state-led innovation and economic growth. She […]

Book Review: Exits, Voices and Social Investment: Citizens’ Reaction to Public Services

Over fifty years ago, Albert Hirschman argued that dissatisfied consumers could either voice complaint or exit when they were dissatisfied with goods or services. Loyal consumers would voice rather than exit. Hirschman argued that making exit easier from publicly provided services, such as health or education, would reduce voice, taking the richest and most articulate away and this would lead […]

Book Review: Collaborative Governance: Private Roles for Public Goals in Turbulent Times, by John D. Donahue and Richard J. Zeckhauser

Collaborative partnerships between the public and private sectors are essential if the global economy is to stay afloat, argue John Donahue and Richard Zeckhauser in this new book on how to achieve public goals more effectively. Bringing their important lessons to life through a variety of interesting case studies, Sasha Jesperson finds that the authors provide a must-read for anyone involved in the future of public […]

Book Review: The Ombudsman Enterprise and Administrative Justice

Buck, Kirkham and Thompson provide a rich, detailed picture of the current state of the ombudsmen enterprise in the UK public sector finds Jane Tinkler.   The Ombudsman Enterprise and Administrative Justice. Trevor Buck, Richard Kirkham, and Brian Thompson. Ashgate. December 2010. Ombudsmen have been features of public sector life in the UK for many decades now. In this book, Buck, Kirkham and Thompson look […]

Front-line workers in local government are no longer ‘street level bureaucrats’ but instead act as ‘civic entrepreneurs’ to make order out of chaos for their communities.

In the 1970’s academic Michael Lipsky coined the term ‘street level bureaucracy’ to describe how front-line workers in the public sector form a vital part of the policy-making community. Catherine Durose shows how contemporary notions of civic entrepreneurship have evolved in the UK, providing a source for innovation in local governance by tapping into the flexibility and relationship-building skills of […]