public services

  • Permalink Gallery

    Welfare to work initiatives: understanding the politics of subcontracted service delivery

Welfare to work initiatives: understanding the politics of subcontracted service delivery

Drawing on empirical research on the recent Work Programme, Rebecca Taylor, James Rees, and Christopher Damm explain how providers from the public, private, and third sector experienced delivering it; and how the supply chain model worked.

In spring 2017 the government’s main welfare to work initiative – the imaginatively titled Work Programme – reached its unheralded conclusion. It was replaced […]

  • Permalink Gallery

    Why UK banks are like public utilities – and should be regulated as such

Why UK banks are like public utilities – and should be regulated as such

Banks have economic features similar to those of utility service providers – which are typically regulated more heavily than other companies – writes Phil Molyneux. He  explains how banks ought to be regulated with this point in mind, and concludes that greater regulatory oversight of bank pricing and service provision is necessary.

It has been nearly a decade since the […]

  • Permalink Gallery

    Combining the best of the public and private sectors: the case for Public Service Mutuals

Combining the best of the public and private sectors: the case for Public Service Mutuals

Could Public Service Mutuals fill a gap in the public service market? Andrew Laird writes that, because they look to take the best from the public and private sectors, they empower staff to use their judgement on the one hand, and encourage service users to influence the services they use on the other. He explains how they could be […]

Redshift over Britain: is the Centre moving Left?

Is Jeremy Corbyn the new Centre in British politics? Ed Straw explains how years of privatisation, uncontrolled immigration, and deterioration in public services – combined with the lack of choice that comes with First Past the Post – all call for a leftward turn, and could rejuvenate the Labour Party.

Turning a signpost through 90 degrees at a crossroads in […]

  • Permalink Gallery

    NHS Continuing Healthcare funding: anomalous, irregular, and often baffling

NHS Continuing Healthcare funding: anomalous, irregular, and often baffling

The boundary between health and social care continues to be a major issue, and is especially stark around long-term care and NHS continuing healthcare. Melanie Henwood explores the issues raised by a new report from the National Audit Office and highlights the major anomalies around fully funded care for some people, and means tested social care for others.

The National […]

How collaboration can boost productivity in public services

Mainly due to budget cuts over the past seven years, councils have become more efficient in how they work. But a new approach is needed in order to boost productivity and maintain the quality of service. Lucy Terry explains how new forms of collaboration can aid those efforts, and offers some ideas as to how local government can go […]

Inside the ‘new NHS’: where are the citizens?

Where does accountability lie within the NHS? Bob Hudson writes that the current ways of the healthcare system make public scrutiny and citizen accountability opaque and increasingly incomprehensible to outsiders. He argues that engaging with citizens is key to giving the healthcare debate legitimacy.

The issue of citizen accountability in the NHS has been troublesome from the outset. Aneurin Bevan’s […]

  • Permalink Gallery

    When ‘more for less’ becomes ‘less for less’: the implications of central decision-making for the delivery of frontline services

When ‘more for less’ becomes ‘less for less’: the implications of central decision-making for the delivery of frontline services

With his unique perspective on the public sector, the Comptroller and Auditor General, Sir Amyas Morse, explains some of the elements of financial management and planning that determine success in major reform programmes. He uses examples from local government, adult social care, and NHS reforms to conclude that, too often, ‘efficiency’ improvements have shaded over into unplanned grass roots […]