Feb 12 2016

RCSD | 2015 Staff Survey Results

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StaffSurvey2015Thank you to everyone who completed the LSE Staff Survey. We have now received the analysis from Aon Hewitt, the consultancy firm that managed the survey for the School. The results for Residences and Catering, and the School can be found here.

Aon Hewitt uses an ‘engagement score’ to give an overall picture of how motivated and positive staff generally feel about the School. The overall engagement score for us is 46% against the UK average benchmark of 50%.

Two areas that we scored in the top quartile for were Line Management (74%), with staff feeling valued and supported by their line manager and Performance Management (70%). Staff feel they have a clear understanding of the goals of the division and how this supports the overall School’s goals. This is an improvement from the 2012 staff survey and a reflection of the work carried out in this area. Managing performance through CDR’s and identifying staff strength and weaknesses however scored 46% and we will need to ensure that further work is carried out to improve this.

Only 37% of our staff feel that they receive appropriate recognition (beyond pay and benefits) for their contributions and accomplishments.  This is disappointing as we all know how hard staff in our division work throughout the year to support our students and commercial guests and this is something we need to address. Similarly there were low scores for career opportunities.

The next step for Residences and Catering is for the management teams to review the report in full and look at comparisons from 2012 staff survey.  This will identify areas of improvement in the last 3 years and those that may require further work.  An action plan will be made available at the beginning of the Summer Term to all staff in the division.

Please do take the time to read the report which was circulated yesterday.  Thank you to everyone for taking the time to complete the survey and to the staff survey co-ordinators for their help in encouraging colleagues to complete it. The feedback received is an important benchmark for how we are doing and I welcome any comments you have.

Ian

Ian Spencer
Director of Residential and Catering Services

Posted by: Posted on by Claire Warne

Feb 12 2016

Happy New Year!

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Photos from Lunar New Year celebrations

High Holborn hosted an event last night to celebrate Lunar New Year in their common room spaces.

We used Eventbrite to invite LSE students from High Holborn, Grosvenor House, Northumberland House and Butlers Wharf.  Around 350 students attended the event.

The event was free and funded by pledges from the Hall Committees’ and Wardens’ hospitality budgets.

LSE Residences staff (old and new) gave their time to cook a variety of Asian inspired food dishes.

A variety of Lunar New Year entertainment was provided including the surprise finale you can see in the videos below!

Posted by: Posted on by Jennifer

Dec 17 2015

Graduation Receptions @ LSE Catering

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Graduation December 2015
LSE Catering have been busy this week with graduation receptions at the Shaw Library, New Academic Building and Saw Swee Hock Student Centre.  It was great to host the Graduation Receptions and meet the new graduates and their guests.

Congratulations to the 2015 graduates and best wishes with their next adventures.

Alice To
Food Development Manager

Posted by: Posted on by Claire Warne

Dec 17 2015

Staff survey closes tomorrow. RCSD still needs you!

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StaffSurvey2015The staff survey closes tomorrow Friday 18 December 2015. Thanks to everyone who has already completed it. If you haven’t had chance to yet, then please check your inbox for an email from Aon Hewitt, the consultancy running the survey. If you haven’t received a link, please contact Aon Hewitt or Eleni Michael for assistance, or your staff survey contact in Residences or Catering. Don’t miss your chance to have your say!

Posted by: Posted on by Claire Warne

Dec 10 2015

Staff Survey deadline extended to Friday 18 December

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StaffSurvey2015Thanks to everyone who has already completed the staff survey. In case you haven’t been able to complete the survey due to term time demands,  the closing date for the Staff Survey has now been extended until Friday 18 December. Don’t miss your chance to have your say.

You should have received an email with a link to the survey from Aon Hewitt, the consultancy running the survey. If you haven’t received a link, please contact Aon Hewitt or Eleni Michael for assistance, or your staff survey contact in Residences or Catering.

For more information about the survey or to check your department/division response rate, please visit the Staff Survey webpage.

This is your opportunity to have your say on the development of LSE. Don’t miss out!

Posted by: Posted on by Claire Warne

Dec 9 2015

Amazing Aperitivos @LSE Catering

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Aperitivo Event 2015Following the success of our first Aperitivo event, LSE Catering hosted their last event for the year on the 8th floor of the New Academic Building on Friday 4th December from 5.00pm – 8.00pm.

Many staff and students came along to enjoy the festive snacks, classic cocktails, sparkling wines, champagnes and fine wines as well as spectacular views over London.

Keep an eye out for the dates of future events in 2016!

Alice To
Food Development Manager

Posted by: Posted on by Claire Warne

Dec 9 2015

Celebrating Christmas at our Catered Halls

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Our catered halls were busy serving festive Christmas dinners last night. Many thanks to all the Catering staff at Bankside, Rosebery, Passfield and Carr Saunders who helped make the dinners a great success!

Catered Hall Christmas Meal 2015
A number of students came forward to say they enjoyed the traditional Christmas dinner served.

If you have any more pictures of the Christmas dinner celebrations then we would love to see them!

John Barrett
Residences Catering Manager

Posted by: Posted on by Claire Warne

Dec 3 2015

Let’s Celebrate Christmas @ LSE Catering

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Catering Xmas 2015 1Our catering outlets have been busy with Christmas lunches, parties and promotions.  The LSE Garrick served an amazing Christmas lunch on 1st & 2nd December which was well received by staff and students.  Today was another busy day at the Fourth Floor Restaurant with Christmas lunch being extremely popular with students.

There’s still time to celebrate Christmas on campus: Café 54 have prepared a seasonal ‘Cherry Hot Chocolate & Gingerbread Latte’ and between 12.00-6.00 a complimentary mince pie will be offered with all hot drinks.

The Senior Dining Room has been busy with The Director’s Christmas Party for the Children of Staff, Christmas lunches, The Director’s Christmas Party for Staff and receptions.

Director's Christmas Party Dec 15
The SDR served an amazing Christmas lunch on 8th & 9th December which was well attended and received by members.
Christmas Lunch 2 Dec 15 Christmas Lunch 1 Dec 15

 

 

 

 

 

 

The Director’s Christmas Party on Friday 11th December was the grand finale of the week’s Christmas events it was well attended by LSE staff who had a great time.Many thanks to Joe and the SDR team for their hard work!

Staff Christmas Party Dec 2015

Alice To
Food Development Manager

Posted by: Posted on by Claire Warne

Dec 3 2015

Final Aperitivo of 2015

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Our final Aperitivo event of this year will be taking place on Friday 4 December on the 8th Floor of the New Academic Building from 5pm – 8pm.

 

Mulled Wine and Mince Pies

Why not come along with your colleagues and unwind with a glass or two of bubbly and a selection of delicious complimentary Italian bites.   If bubbly isn’t your tipple, we also have wines, beers, soft drinks and – as a special treat for Christmas – mulled wine and mince pies.

We hope to see you there…

 

Posted by: Posted on by Jennifer

Nov 30 2015

Celebrating Thanksgiving at Passfield Hall

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Passfield Reception decorated for Thanksgiving

We’ve been sent this fab picture of a very festive Passfield Reception.  What do you think?

Have you got any pictures of your hall with a festive makeover, or pictures of events in your hall?  Send them in if so! (high resolution please)

If you’re feeling inspired, remember that Christmas is just around the corner…

Posted by: Posted on by Jennifer