Jacqui Beazley, Head of Catering, is pleased to announce that the Plaza Cafe has reopened having undergone an exciting refurbishment to improve the customer experience and quality of products on offer.
Stephen Swarbrick, who took over management of the cafe earlier this year, has spearheaded the changes and is excited to see the outlet reopen.
We wanted to focus on creating a boutique style cafe that was more than just convenient. We want the Plaza Cafe to be a central destination offering a great range of fresh and delicious products with an atmosphere to match.
The cafe is still awaiting a few small finishing touches that should be completed by the start of term, but in the meantime we invite members of staff to pop-in for lunch or a coffee to tell us what you think. Please also leave us a comment below with your thoughts on the refurb.
Examples of the improvements are shown below:
Handmade barista coffee, with freshly ground organic coffee and organic teas
A complete refresh of our menu bringing in healthy and nutritious lines
Breakfast pastries and homemade granola pots to kick start your day
A panini grill for freshly toasted breads
New and improved seating options
Fresh exciting new soup range and ramen noodles.
Most people are probably aware that today is the last day of our financial year.
Lots of us within both residences and catering are tasked with counting food stock, checking petty cash tins, and ensuring Opera is up to date.
Then it’s down to our Finance teams to work through the numbers, reconcile the accounts and produce the financial results of our operations for the last year.
To mark the occasion Mark Beale celebrated this morning with colleagues from the Finance Division – Sara Whyte, Liz Bunting and Sallyanne Oates.
They had a great breakfast at The Garrick prepared by John and his team!
Celebrating Financial Year-end with Breakfast at The Garrick
It’s wonderful to see all the fun things that are happening around the department. If you and your team have something to celebrate, let us know and we’ll blog about that too.
For many of us the tube strike would have dirupted our usual travel plans.
How did you cope?
Did you cram yourself onto a bus? Did you dig out your cycle helmet and rent a Boris Bike? Did you put on your sportiest trainers and walk?
Or did you do something rather more unique, like this mystery colleague?
Click here to see a video of how one of our colleagues got to work this morning.
Can you guess who it is? Have a guess in the comments below!
Who came to work on their skateboard today?
The LSE Residential and Catering Services Division is looking to recruit an enthusiastic, highly organised and pro-active individual to manage the LSE Vacations Central Reservations Office.
The post holder will take the lead in developing the Sales and Marketing Office, ensuring enquiries are turned into bookings and liaising with Front of House staff in the residences to ensure our customers receive a friendly and efficient service.
To apply for this post, please go to www.lse.ac.uk/jobs to search for and select this vacancy. If you have any queries about applying on the online system, please email: email@example.com quoting reference 1470465.
The closing date for the receipt of applications is 21 June 2015
We are looking to recruit a pro-active, efficient and friendly Reservations Supervisor who can deliver a first class service in a busy environment. You should have an understanding of all aspects of reservations functions particularly within the hospitality sector. You should be computer literate especially Microsoft packages and have experience of using a Property Management System (preferably Micros Fidelio’s Opera) and an integrated channel manager.
As part of the LSE Vacations team the post holder will be responsible for supporting the Central Reservations Manager with the effective operation of all functions relating to the reservations. You will have demonstrable experience in a customer service environment dealing with people, preferably in the hospitality sector; have an excellent telephone manner; be able to communicate clearly with a keen eye for detail and high standards of accuracy.
To apply for this post, please go to www.lse.ac.uk/jobs to search for and select this vacancy. If you have any queries about applying on the online system, please email: firstname.lastname@example.org quoting reference 1471802.
The closing date for the receipt of applications is 28 June 2015.
Catering Services were re-assessed for Customer First last week and I’m delighted to let you know that we continue to meet the standard!
The Assessor was impressed with the overall performance in all three assessment areas Customer Relations, Market Awareness and People.
Very well done to everyone but particular thanks to Janice, Karen and Ewelina for their great work behind the scenes in making sure we were all ready.
Head of Catering Services
I am delighted to announce that Jacqui Beazley will take up the position of Head of Catering Services on 1st August 2015. Many of you already know Jacqui as she is currently Deputy Head of Catering. Jacqui will take over from Liz Thomas who is retiring later on in the year, following 40 years’ service to the School.
On behalf of everyone in Residential and Catering Services, I would like to congratulate Jacqui on her promotion.
Director of Residential Services
Last week saw Residential Services take part in re-accreditation for the Customer First Standard, to which I am very pleased to say that we were successful!
The assessor congratulated us on the amount of evidence we were able to supply and on the enthusiasm of staff he spoke to over the course of the assessment.
My thanks to everyone who played a part in this and especially to Sarah Jons and the team for their co-ordination. It takes a lot of effort. Well done everyone!
Director of Residential Services
The Student Switch Off is a not-for-profit campaign that encourages students to save energy when living in University of Halls of Residence.
This year all LSE Halls have been competing against each other to reduce their energy use by making small changes such as only boiling the amount of water needed, putting on a jumper instead of the heating, and switching off unnecessary lights.
We can now reveal the winner of this year’s Student Switch Off competition is… Northumberland House! Huge congratulations are deserved by all the students and staff who have helped make this happen!
Northumberland House will be rewarded with £250 to spend on something to improve student life (we’ve heard rumours that it might be spent on a new film projector for the common room) and a delivery of Ben and Jerry’s ice cream for residents to enjoy!
Overall across the halls we have saved 16% of the energy usage compared with previous years, which is a great achievement and an increase on last year’s savings.
Well done to everyone who’s made any energy-saving action over the past year. It all adds up!
Full results for all halls can be seen below.
Student Switch Off 2014/15 Results
Yesterday the students and staff at Passfield Hall spent a lovely evening in Gordon Square recreating a photo taken 60 years ago. A professional photographer was arranged to take the photos, but this is a sneak (camera-phone) preview of what’s in store. (We will share the professional photo when we receive it.)
This photo was taken 60 years ago…
Passfield Residents, Academic Year 1954-1955
and this is the Passfield Hall community today…
Passfield Residents, Academic Year 2014-2015
Thank you to everyone who helped make this moment happen.