Jul 31 2015

Let’s Celebrate! Financial Year-end

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Most people are probably aware that today is the last day of our financial year.

Lots of us within both residences and catering are tasked with counting food stock, checking petty cash tins, and ensuring Opera is up to date.

Then it’s down to our Finance teams to work through the numbers, reconcile the accounts and produce the financial results of our operations for the last year.

To mark the occasion Mark Beale celebrated this morning with colleagues from the Finance Division – Sara Whyte, Liz Bunting and Sallyanne Oates.

They had a great breakfast at The Garrick prepared by John and his team!

Finance team enjoying breakfast at The Garrick

Celebrating Financial Year-end with Breakfast at The Garrick

It’s wonderful to see all the fun things that are happening around the department.  If you and your team have something to celebrate, let us know and we’ll blog about that too.

Posted by: Posted on by frances

Jul 9 2015

Tube strike? What tube strike?!

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For many of us the tube strike would have dirupted our usual travel plans.

How did you cope?

Did you cram yourself onto a bus?  Did you dig out your cycle helmet and rent a Boris Bike?  Did you put on your sportiest trainers and walk?

Or did you do something rather more unique, like this mystery colleague?

Click here to see a video of how one of our colleagues got to work this morning.

Can you guess who it is?  Have a guess in the comments below!

Skateboard

Guess Who!
Who came to work on their skateboard today?

Posted by: Posted on by frances

Jun 15 2015

Job Opportunity – Central Reservations Manager, LSE Vacations

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The LSE Residential and Catering Services Division is looking to recruit an enthusiastic, highly organised and pro-active individual to manage the LSE Vacations Central Reservations Office.

The post holder will take the lead in developing the Sales and Marketing Office, ensuring enquiries are turned into bookings and liaising with Front of House staff in the residences to ensure our customers receive a friendly and efficient service.

To apply for this post, please go to www.lse.ac.uk/jobs to search for and select this vacancy. If you have any queries about applying on the online system, please email: hr.jobs@lse.ac.uk quoting reference 1470465.

The closing date for the receipt of applications is 21 June 2015

Posted by: Posted on by Claire Warne

Jun 15 2015

Job Opportunity – Reservations Supervisor, LSE Vacations

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We are looking to recruit a pro-active, efficient and friendly Reservations Supervisor who can deliver a first class service in a busy environment. You should have an understanding of all aspects of reservations functions particularly within the hospitality sector. You should be computer literate especially Microsoft packages and have experience of using a Property Management System (preferably Micros Fidelio’s Opera) and an integrated channel manager.

As part of the LSE Vacations team the post holder will be responsible for supporting the Central Reservations Manager with the effective operation of all functions relating to the reservations. You will have demonstrable experience in a customer service environment dealing with people, preferably in the hospitality sector; have an excellent telephone manner; be able to communicate clearly with a keen eye for detail and high standards of accuracy.

To apply for this post, please go to www.lse.ac.uk/jobs to search for and select this vacancy. If you have any queries about applying on the online system, please email: hr.jobs@lse.ac.uk quoting reference 1471802.

The closing date for the receipt of applications is 28 June 2015.

Posted by: Posted on by Claire Warne

Jun 15 2015

Customer First Re-accreditation for Catering Services

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Catering Services were re-assessed for Customer First last week and I’m delighted to let you know that we continue to meet the standard!

The Assessor was impressed with the overall performance in all three assessment areas Customer Relations, Market Awareness and People.

Very well done to everyone but particular thanks to Janice, Karen and Ewelina for their great work behind the scenes in making sure we were all ready.

Liz Thomas
Head of Catering Services

 

Posted by: Posted on by Claire Warne

Jun 10 2015

Jacqui Beazley appointed new Head of Catering Services

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Jacqui_BeazleyI am delighted to announce that Jacqui Beazley will take up the position of Head of Catering Services on 1st August 2015. Many of you already know Jacqui as she is currently Deputy Head of Catering. Jacqui will take over from Liz Thomas who is retiring later on in the year, following 40 years’ service to the School.

On behalf of everyone in Residential and Catering Services, I would like to congratulate Jacqui on her promotion.

Ian Spencer
Director of Residential Services

Posted by: Posted on by Claire Warne

Jun 8 2015

Customer First Standard |Re-accreditation for Residential Services

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Last week saw Residential Services take part in re-accreditation for the Customer First Standard, to which I am very pleased to say that we were successful!

The assessor congratulated us on the amount of evidence we were able to supply and on the enthusiasm of staff he spoke to over the course of the assessment.

My thanks to everyone who played a part in this and especially to Sarah Jons and the team for their co-ordination. It takes a lot of effort. Well done everyone!

Ian Spencer
Director of Residential Services

Posted by: Posted on by Claire Warne

Jun 5 2015

Student Switch Off Results Are In!

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Student Switch Off Logo

The Student Switch Off is a not-for-profit campaign that encourages students to save energy when living in University of Halls of Residence.

This year all LSE Halls have been competing against each other to reduce their energy use by making small changes such as only boiling the amount of water needed, putting on a jumper instead of the heating, and switching off unnecessary lights.

We can now reveal the winner of this year’s Student Switch Off competition is… Northumberland House! Huge congratulations are deserved by all the students and staff who have helped make this happen!

Northumberland House will be rewarded with £250 to spend on something to improve student life (we’ve heard rumours that it might be spent on a new film projector for the common room) and a delivery of Ben and Jerry’s ice cream for residents to enjoy!

Overall across the halls we have saved 16% of the energy usage compared with previous years, which is a great achievement and an increase on last year’s savings.

Well done to everyone who’s made any energy-saving action over the past year.  It all adds up!

Full results for all halls can be seen below.

Student Switch Off 2014/15 Results Graph

Student Switch Off 2014/15 Results

Posted by: Posted on by frances

Jun 4 2015

Recreating A Special Moment 60 Years On

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Yesterday the students and staff at Passfield Hall spent a lovely evening in Gordon Square recreating a photo taken 60 years ago.  A professional photographer was arranged to take the photos, but this is a sneak (camera-phone) preview of what’s in store.  (We will share the professional photo when we receive it.)

 

This photo was taken 60 years ago…

Passfield Residents, Academic Year 1954-1955

Passfield Residents, Academic Year 1954-1955

 

and this is the Passfield Hall community today…

Passfield Residents, Academic Year 2014-2015

Passfield Residents, Academic Year 2014-2015

 

Thank you to everyone who helped make this moment happen.

Posted by: Posted on by frances

Jun 2 2015

Celebration Of Sustainability – A Clean Sweep For The Halls!

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The Celebration of Sustainability 2015 event celebrated all the hard work put in by staff and students  on environmental initiatives this year, and was a great success! The event was hosted by Bob Ward from the Grantham Research Institute and saw LSE Alum Rishi Madlani give an inspirational talk on building connections and challenging current structures to bring about sustainable change.

Sustainability Awards - Upcycled Tiles

Sustainability Awards – Reclaimed Tiles

 

 

 

The awards were reclaimed tiles from LSE Stores,

 

 

 

 

 

 

 

Sustainability Prizes- Upcycled Clocks

Sustainability Prizes – Upcycled Clocks

and the prizes were upcycled clocks made by Khalil Berzangi, Maintenance Technician from Estates.

 

 

 

 

 

It was an honour to watch so many of the halls claim so many of the prizes!

Three teams jointly won the prestigious prize of Platinum this year, two of which were Halls teams.  A particular ‘Well done’ is due to Roseberry Hall and Northumberland House!

Here is a complete list of all the Residential Services Teams which won prizes:

  • Butlers Wharf – Green Impact Bronze Award
  • Grosvenor House – Green Impact Bronze Award
  • High Holborn – Green Impact Bronze Award
  • Bankside House – Green Impact Silver Award
  • Carr-Saunders – Green Impact Gold Award
  • Residential Services Sardinia House – Green Impact Gold Award
  • Passfield – Green Impact Gold Project Award and Special Award for innovation
  • Rosebery Hall – Green Impact Platinum Award
  • Northumberland House – Green Impact Platinum Award and Special Award for student engagement

Congratulations and thank you to all who contributed to the work done to achieve these awards!

Next year’s Green Impact will be launched in September 2015.  If you want to get involved, speak to your Front of House Manager for more information.  All staff and students are invited to take part.

Sustainability Report and Carrot Cake

Nothing like some locally sourced cake to get you more excited about sustainability!

Posted by: Posted on by frances