Conflict mediators who use a dose of hostility can be surprisingly effective

When might adding negativity to an already hostile situation lead to reconciliation — not escalation — of conflict? Imagine two siblings locked in a heated argument. Parents of quarrelling siblings often find themselves shouting a curious phrase to quash these conflicts: “I don’t care who started it — both of you go to your rooms!” At first blush, this strategy … Continue reading Conflict mediators who use a dose of hostility can be surprisingly effective