Heather Kappes

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    Counselling is better than outright firing an underperforming employee

Counselling is better than outright firing an underperforming employee

Utilizing new technology, combined with aggressive and innovative marketing, your business has significantly expanded over the last few years. You’ve attracted talented staff who are poised to take the company to even greater heights. You want to give them rein and let them run.

Unfortunately, one of your salesmen (we’ll call him John), who handles several key accounts, doesn’t seem […]

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    Too much to do, too little time? Mental contrasting can help you choose what’s really important

Too much to do, too little time? Mental contrasting can help you choose what’s really important

Working adults these days, perhaps now more than ever, often feel pressed for time. Time pressure is even more intense for working parents. The persistent sense of too-much–to-do-in-too-little-time has spawned a time management industry that by some accounts has more books and related merchandise available than that targeted at weight loss.The wisdom captured by these materials often boils down to “prioritise and organise”: […]