Technological advancements, such as Artificial Intelligence, Robotic Process Automation or Big Data are often considered major drivers for the future of work. Current debate on this topic mostly focuses on which tasks and jobs will be delegated to machines and how employees can deal with the uncertainty of career choice. In a recent report, the World Economic Forum provides […]
Service Automation: Robots and the Future of Work. Leslie P. Willcocks and Mary C. Lacity. Steve Brookes Publishing. 2016.
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Booming headlines such as ‘Half of All British Jobs Could Be Replaced By Robots!’ and accompanying shelf-metres of popsci may be giving the particularly forward-looking a few sleepless nights. Yet these works rarely spur us to imagine the nitty-gritty […]
Will your next doctor be an app? A cost-cutting NHS wants more patients to act as “self-carers,” with some technologized assistance. A series of flowcharts and phone trees might tell parents whose children have chicken pox how best to care for them—no visits to surgeries required. Or a mole-checking app might tell a worrywart when a given skin discoloration […]
The Future of the Professions: How Technology Will Transform the Work of Human Experts – Book Review
The Future of the Professions: How Technology Will Transform the Work of Human Experts. Richard Susskind and Daniel Susskind. Oxford University Press. 2015.
We’ve grown accustomed to the decaying hulls of factories and abandoned shopping centres. We’ve begun to see the hollowing out of suburban office parks and we can even envision being transported by fleets of robot taxis. Yet […]
Technology is widely considered the main source of economic progress, but it has generated cultural anxiety throughout history. In a recent paper, we place today’s angst about technological change in a historical context. In particular, we study three prominent concerns: (1) Will technological progress cause a substitution of machines for labour and lead to widespread unemployment; (2) Will technology […]