Future of Work

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    The value of intermediaries in the global market for cloud workers

The value of intermediaries in the global market for cloud workers

A variety of online markets have developed in recent years to facilitate trade in labour services. Upwork – previously known as oDesk-eLance (oDesk was founded in 2005 and merged with eLance in 2014) – is the largest global online market for outsourced work, with revenues of around $1 billion a year, making it the ‘behemoth of the human cloud’ […]

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    The Future of the Professions: How Technology Will Transform the Work of Human Experts – Book Review

The Future of the Professions: How Technology Will Transform the Work of Human Experts – Book Review

The Future of the Professions: How Technology Will Transform the Work of Human Experts. Richard Susskind and Daniel Susskind. Oxford University Press. 2015.

We’ve grown accustomed to the decaying hulls of factories and abandoned shopping centres. We’ve begun to see the hollowing out of suburban office parks and we can even envision being transported by fleets of robot taxis. Yet […]

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    Historical predictions that technology would bring calamity have largely failed

Historical predictions that technology would bring calamity have largely failed

Technology is widely considered the main source of economic progress, but it has generated cultural anxiety throughout history. In a recent paper, we place today’s angst about technological change in a historical context. In particular, we study three prominent concerns: (1) Will technological progress cause a substitution of machines for labour and lead to widespread unemployment; (2) Will technology […]

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    Businesses will increasingly use robots to deal with the explosion of data

Businesses will increasingly use robots to deal with the explosion of data

The term “Robotic Process Automation” (RPA) connotes visions of physical robots wandering around offices doing the job of humans. However, the term really means automation of service tasks. Let’s think of business processes such as transferring data from multiple input sources such as email and spreadsheets to systems of record like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Here […]