Department of Management

Protest-oriented unionism seems to be receding in France

With its social history punctuated by crippling national strikes, ‘bossnapping’ incidents, and more recently by the gilets jaunes protests, France is renowned for its population’s propensity to protest. As such, it has been recognised as a country whose unions hold a great amount of power in regulating the country’s employment system.

Yet it has been argued that France’s reputation as a […]

  • Permalink Gallery

    Trust in automation technologies: how users cope with Tesla Autopilot

Trust in automation technologies: how users cope with Tesla Autopilot

The level of automation in consumer-oriented products is increasing, yet the simple presence of automated functionalities does not mean that consumers would accept and use them. Instead, the acceptance and use of automation may vary significantly between the different users of the very same product. This indicates that the management of technological trust has a central role not only […]

Regulating mobile money: what’s at stake

In the past decade, mobile payment systems (MPS) have rapidly emerged in many developing economies, addressing several well-known gaps in the provision of financial services. MPS, also known as mobile money, has allowed consumers who are often unbanked or underbanked, to transact and to store money more efficiently, thereby reducing the costs of engaging in undertaking all transactions, including […]

Digital technologies are revolutionising leadership

The impact of the digital revolution is being felt across all industries. The advent of computerisation, online communications, algorithms and workflow software has certainly made its mark.

Leadership education tends to assume that all leaders are at the top of some pyramid structure with organisations that require vision, direction setting and motivation to achieve targets and goals. Digital technologies are fundamentally […]

After Rana Plaza: the politics of sharing

Disasters often catalyse new regulatory initiatives by exposing the human costs of inadequate worker or public protection. The Rana Plaza building collapse in Bangladesh in 2013, which killed 1134 garment workers, was no exception. Horrific scenes of carnage brought the “race to the bottom” into the living rooms of Western consumers and prompted a rapid reaction by the global […]

  • Permalink Gallery

    UK entrepreneurship is doing well, but key constraints need to be addressed

UK entrepreneurship is doing well, but key constraints need to be addressed

Experts in the field of entrepreneurship recently met at the LSE to discuss reform strategies proposed in a new policy brief, which seeks to promote entrepreneurship in the UK. Mark Sanders, associate professor at the Utrecht University School of Economics, presented on behalf of the Financial and Institutional Reforms for Entrepreneurial Society (FIRES) research team, following the publication of its seven step […]

  • Permalink Gallery

    When a large company enters a local market, it stimulates local innovation

When a large company enters a local market, it stimulates local innovation

Cross-country investment flows are a peculiar trait of the modern economy and have been progressively increasing in the last two decades. Even with a substantial decline after the Great Recession, there were 2.86 trillion of dollars net flows in 2016, according to data published by the World Bank. There has been an intense debate on the effects of this investment on […]

Why the co-working industry must take creativity seriously

The rapid, ongoing growth of the co-working industry reflects a broader transformation: over the past decade or so, work has not merely become increasingly flexible and entrepreneurial – it has also been reinvented as a commodity. Sold to people desiring autonomy, comfort and a cure to entrepreneurial loneliness (among other things), co-working providers are refashioning work as a consumer experience requiring […]

  • Permalink Gallery

    Skilled migrants have higher earning potential in countries with more inequality

Skilled migrants have higher earning potential in countries with more inequality

Attracting and retaining high-skill individuals is vital for the development of knowledge-based economies, in which ideas drive technological progress. Understanding whether and why high-skilled individuals stay in a country or leave it is therefore crucial – for sending and receiving countries alike.

A very influential theoretical model of migrant selection (Borjas 1987, building on Roy 1951) predicts that migrants to […]

  • Permalink Gallery

    Leslie Willcocks: the role automation plays in creating jobs has been largely ignored

Leslie Willcocks: the role automation plays in creating jobs has been largely ignored

Leslie Willcocks, professor of technology, work and globalisation at LSE’s Department of Management, finds incoherence and exaggeration surrounding the application of artificial intelligence and cognitive automation to work. In this video (3′ 26″), he discusses some of the findings in his new book. 


The video was recorded at Open House, a gathering of global teaching institutions offering the Economics, Management, Finance and […]

  • Permalink Gallery

    How the law profession adjusts to competitive changes in the UK

How the law profession adjusts to competitive changes in the UK

The UK legal industry is currently navigating a state of transition and flux, largely brought on by a sharp, unrelenting increase in competition. This level of change has led to an increasingly fragmented industry, as individual law firms make sense of and respond to these changes in different ways. Technology, and website design in particular, provides firms with the […]

  • Permalink Gallery

    How psychological effects impact cognitive performance in competitive environments

How psychological effects impact cognitive performance in competitive environments

Understanding cognition is important. Several studies establish that cognitive ability is a strong predictor of occupational attainment, wages, and a range of social behaviours in adults. It is also important for predicting the schooling performance of children, adolescents and university students. Further, numerous settings represent competitive situations that involve cognitive performance, ranging from test taking and student competition in […]

  • Permalink Gallery

    When firms break promises, employees may ‘pay it forward’ to colleagues and clients

When firms break promises, employees may ‘pay it forward’ to colleagues and clients

When organisations break their promises to their employees, who suffers the consequences and why? Intuition, and indeed research, tells us that those who are harmed seek to redress the balance by harming their perpetrator, with this being either one’s organisation or one’s boss, for example. However, in a three-study design within the medical field, our research finds this to […]

Taking #MeToo into global supply chains

Sexual harassment in the workplace is not a new phenomenon. There have been some well publicised episodes before – Clarence Thomas, Justice in the American Supreme Court, and more recently, Dov Charney, founder of American Apparel retail stores come to mind. But they appeared to be just that: isolated episodes. The flood of allegations unleashed by the #MeToo movement […]

The iPhone X in context

So, there is another line of iPhones out – big deal? The iPhone 8, 8 Plus, and the X. The iPhone X – or, for people without knowledge of Roman numerals, the one-phone-ten – has a brighter and more advanced screen, can recognise you through 30,000 facial features, and has a number of other improvements over the previous versions. It is […]

Are you a leader or a manager?

The title of this article sounds like a trick question – it would seem the answer should be “leader”. But have you ever thought about what a manager does? Managers set up the systems that allow the organisation to run smoothly and efficiently. They ensure budgets are followed, timelines are met, and employees are trained and engaged. Without managers, […]

  • Permalink Gallery

    Companies should promote online knowledge exchange among employees

Companies should promote online knowledge exchange among employees

It’s 10a.m in London, and while sipping on your morning coffee, you’ve connected with the team in Hamburg, put queries to colleagues in the Middle East, and checked in with Hong Kong. In just a few hours, your inbox will be brimming with “howdy’s” from the other side of the Atlantic as the New York office wakes up.

Connecting with […]

  • Permalink Gallery

    The insurance market and the failure to tell high from low risk

The insurance market and the failure to tell high from low risk

Is it really possible to tell if insurance markets are functioning effectively without too many high- or low-risk buyers of policies?

That is the challenge we address in our new research paper. The study suggests that standard tests for the twin phenomena of adverse and advantageous selection – too many or too few buyers who are likely to make a claim […]

Slacking it? The problems of technology at work

Slack, if you have never come across it before, is an instant messaging application. As the company itself explains, it is ‘team communication for the 21st century’ and one intended to result in work having ‘less email’ and becoming ‘more productive.’ They claim that their ‘customers see an average 48.6% reduction in internal email.’ We can all relate to […]

Curtailing the market for private prisons: schism or blip?

For nearly 25 years, new prisons built in the UK have predominantly been procured through ‘design, build, finance and operate’ (DBFO) contracts with the private sector. So the opening earlier this year of a new supersized prison to be financed and operated by the public sector – HMP Berwyn in north Wales – puts the future of ‘whole prison’ contracting in […]