Department of Management

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    Does special treatment in trade benefit developing countries?

Does special treatment in trade benefit developing countries?

At the launch of the Doha Round, ministers of the World Trade Organization (WTO) stated that a central goal of the negotiations was “to improve the trading prospects [and to] ensure that developing countries […] secure a share in the growth of world trade commensurate with the needs of their economic development.” Fifteen years later, the Doha Round has […]

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    The UK’s digital identity system explores business applications

The UK’s digital identity system explores business applications

It all started just over five years ago (6 July 2011 to be precise) when I received an email from Bill McCluggage, then Director of ICT Strategy and Policy, inviting me to join a new group that would help ensure that the Cabinet Office’s new identity assurance programme would engage effectively with relevant stakeholders and “incorporate issues related to […]

The UK suffers a shortage of nurses

A year ago, the Migration Advisory Committee (MAC) reviewed part of the country’s ‘shortage occupation list’ (SOL). The SOL features job titles and occupations with priority for Tier 2 work visas for skilled migrants from outside the European Economic Area (EEA). Migrants in such jobs do not have to earn the minimum £35,000 pay threshold that is now required […]

Working in the cloud means working all the time

Technological advancements, such as Artificial Intelligence, Robotic Process Automation or Big Data are often considered major drivers for the future of work. Current debate on this topic mostly focuses on which tasks and jobs will be delegated to machines and how employees can deal with the uncertainty of career choice. In a recent report, the World Economic Forum provides […]

Regular exercise makes us better decision-makers

It is well established that regular exercise is good for your physical and mental health. Exercise improves brain functioning and slows down age-related decline in cognitive abilities, such as memory and thinking skills.

It is not surprising that promoting physical activity in the workplace has become a trend in the corporate world lately. US businesses now spend about $6 billion […]

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    Everyone loses when the values of employees clash with those of the firm

Everyone loses when the values of employees clash with those of the firm

In academic circles “value incongruence” is defined as the difference between an individual’s personal value hierarchy and the perceived value hierarchy of an organisation.

More simply, the term is used to describe instances where an employee’s values are at odds with those of the organisation they work for, resulting in developing negative attitudes towards their role, their organisation and themselves.

The […]

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    The idea of robots as independent machines is science fiction

The idea of robots as independent machines is science fiction

Robots and intelligent systems have gained a significant amount of attention recently. Various authors and reports detail advances in robotics and artificial intelligence and speculate on the role of humans in the robotic future. In such commentaries, robots are often presented as independent and tireless machines that are rational and efficient; they are removed from their creators and contexts […]

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    Robots are a long way off replicating human will and imagination

Robots are a long way off replicating human will and imagination

Upon checking into the Henn-na Hotel near Nagasaki in Japan, guests are greeted by an impeccably dressed, well mannered, multilingual receptionist who recognises them on sight. She’s incredibly efficient at her job, she’s always on time and has no problem staying late without overtime pay. In fact, she never asks for any pay at all. Why? She’s a robot.

The […]

Hit-or-miss strategies may be the reason why products flop

My co-author Manoj Thomas (Johnson School of Management, Cornell University) and I were inspired to write Why People (Don’t) Buy: The GO and STOP Signals because of the hit-or-miss patterns of consumer-insight interventions that companies (as well as public policy entities) have been generating. This blog post, the first in a series of three, describes a number of recent examples […]

To retain Asian professionals in the UK, childcare is key

Balancing work and family commitments is challenging for everyone. But what happens when you are an expatriate, cut off from your family support network, and adjusting to a culture with potentially very different expectations around gender roles and the appropriateness of non-family-based childcare? Some of my recent research has explored how expatriate Asian minority women in the UK experience […]

Leadership: one size does not fit all contexts

Within the domain of executive education, the concept of leadership development is an increasingly romanticised one. When we say ‘leadership development,’ more often than not, images of executive travel, luxury retreats, world class ‘experts’ delivering ‘high-end management interventions’ spring to mind, with management gurus flown across the globe to impart knowledge on organisational transformation. But the accepted approach taught […]

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    Why People (Don’t) Buy: The GO and STOP Signals – Book Review

Why People (Don’t) Buy: The GO and STOP Signals – Book Review

Why People (Don’t) Buy: The GO and STOP Signals. Amitav Chakravarti and Manoj Thomas. Palgrave MacMillan. 2015.

Why People (Don’t) Buy: The GO and STOP Signals is a new publication from Amitav Chakravarti, Professor of Marketing in the Department of Management at LSE, and Manoj Thomas, Associate Professor of Marketing at Johnson School of Management, Cornell University. The main thesis […]

How should private equity firms compensate their CEOs?

The connection between executive compensation schemes and performance was brought into sharp focus again in November 2015 after Deutsche Bank’s co-Chief Executive John Cryan stated that bonuses do not encourage banking executives to work harder. He specified that bankers shouldn’t be rewarded as entrepreneurs, highlighting the underlying belief that bonuses may not drive the behaviours they are intended to […]

How can social enterprises achieve large scale impact?

How and why do some impact-orientated projects scale, while others fail? Over the last eight years, much of our research at the LSE’s Innovation and Co-Creation Lab has focused on the question of how sustainable organisational models for large-scale impact can be developed.

RLabs: from idea to scale

One of the organisations that we have accompanied on their path to growth […]

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    When employees are ostracised, the whole organisation suffers

When employees are ostracised, the whole organisation suffers

Being ignored or excluded by colleagues or supervisors is always uncomfortable for an employee as it gives rise to feelings of anger, depression and unworthiness. When it occurs, it is usually regarded as an employee’s social problem. The thinking is that those who are ostracised must have done something wrong, so they should figure out why they are not […]

Is flirtation an effective negotiation tactic?

When I teach negotiation skills, my students and I explore a variety of strategies for reaching agreement, but we almost never mention flirtation. This may be because there is very little research on flirtation as a negotiation tactic – but it may also be because, as we found in one of our surveys, negotiation students do not consider flirtation […]

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    Crowdfunding solves market failures in new venture financing

Crowdfunding solves market failures in new venture financing

Entrepreneurship is essential for economic growth and employment creation. Yet despite its key role in the economy, entrepreneurs find it hard to access the financing they need to start and expand their businesses. Lack of funding is perennially identified as a major constraint on new venture growth. Moreover, traditional venture capital markets have been criticised for not being inclusive […]

The Oxford Handbook of Creative Industries – Book Review

The Oxford Handbook of Creative Industries. Candace Jones, Mark Lorenzen and Jonathan Sapsed (eds). Oxford University Press. 2015.

The relevance of cultural and creative industries is on the rise worldwide; the number of people involved in them in various capacities and the economic importance of the sector are increasing. Hence, this book, edited by Candace Jones, Mark Lorenzen and Jonathan […]

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    The value of intermediaries in the global market for cloud workers

The value of intermediaries in the global market for cloud workers

A variety of online markets have developed in recent years to facilitate trade in labour services. Upwork – previously known as oDesk-eLance (oDesk was founded in 2005 and merged with eLance in 2014) – is the largest global online market for outsourced work, with revenues of around $1 billion a year, making it the ‘behemoth of the human cloud’ […]

CEO pay packages are based on old, out-of-date assumptions

According to the popular French economist Thomas Piketty, one of the main factors contributing to the growing inequality in the western world is inflated rates of executive pay.

Whilst executive pay is frequently the subject of furious political and ethical debate, it too remains a difficult topic for the organisations employing top managers. Despite the fact that it would certainly […]