Management

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    How companies organise jobs may go a long way towards alleviating employees’ commuting hell

How companies organise jobs may go a long way towards alleviating employees’ commuting hell

Whether you take the bus, the train or a car, commuting equals boredom, occasional strain and mostly a lot of lost time. On average, commuting takes up 38 minutes a day summing up to several 24-hour days a year. Such a massive time investment should have a serious return, right? Obviously, it does. Commuting enables many of us to […]

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    As AI expands, companies must allow employees to rethink their jobs

As AI expands, companies must allow employees to rethink their jobs

Artificial Intelligence (AI) is poised to transform the business world. It is not the first time that technologies have done so. Decision support systems, expert systems (already integrating AI) and knowledge management systems, which were promoted by the largest consulting firms and IT manufacturers, monopolised the interest of companies in the late 1990s. Yet, despite the undeniable benefits they […]

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    Service delivery networks at German airports: jeopardising industrial peace on the ground?

Service delivery networks at German airports: jeopardising industrial peace on the ground?

In principle, as is said for services more generally, the link between managing the work force and operative service performance is particularly strong in aviation, especially in airports serving as the logistical hubs for passengers as well as freight. On top, sound employment relations and working conditions are connected to service processes that require a high level in terms […]

Why adopting an official corporate language is not enough

The founder of Rakuten, Inc., the largest e-commerce site in Japan, now among the world’s largest by sales, decided to introduce an English-only policy in his company in 2012. As global business accelerated and it shifted from a Japan-based venture to a global internet services company, ‘Englishnisation’ initiatives were launched to accelerate the smooth integration of 17,000 employees worldwide. […]

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    How digital businesses can leverage the high cost for consumers to switch platforms

How digital businesses can leverage the high cost for consumers to switch platforms

As industry boundaries are reshaped by digitisation, firms are developing more continuous and open-ended relationships with stakeholders as well as more intense coordination among firm functions across the value chain. However, strategically responding to the new digital landscape requires rethinking how digital business models can most securely lock-in customers. I argue that, when coupled with other foundational digital strategies, […]

The potential dark side of teamwork

Most work today is done in teams where employees collaborate, discuss new ideas, and share responsibilities for specific goals. While this leads to a lot of good – like greater productivity and performance – teamwork can also be demanding and cause a lot of frustration. There are coordination costs to managing teams, as well as interpersonal conflicts that put […]

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    Why are some executives paid mostly in salary, while others in bonus?

Why are some executives paid mostly in salary, while others in bonus?

In 2016 Dave Barnes, chief information and global business services officer of UPS, received a salary of $491,000 and a bonus payment of $251,000, while Pawan Verma, chief information and customer experience officer at Foot Locker, had a salary of $216,000 and a bonus of $664,000. Why in one case did the CIO receive the majority of his compensation in salary, […]

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    Can organisational culture explain the labour market discrimination of ethnic minorities?

Can organisational culture explain the labour market discrimination of ethnic minorities?

The most recent statistics confirm an ongoing reality for British black and minority ethnic (BME) groups, which is that they are typically twice as likely to be unemployed as their white counterparts. Indeed, while overall unemployment rates remained static between the January-March and April-June 2019 accounting periods, the rates for white unemployment improved marginally from 3.4 to 3.3 per […]

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    How management structures can help firms hire and keep their best people

How management structures can help firms hire and keep their best people

Total Factor Productivity (TFP) is a measure used by economists and business people to quantify the productivity of economies and firms. It essentially measures how efficiently and intensively the inputs to production (like capital and labour) are used. TFP receives a lot of attention and is often the main point of motivation behind research projects. Technology affects how these […]

September 9th, 2019|Economics, Management|0 Comments|
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    Leaders are more likely to empower employees with a proactive personality

Leaders are more likely to empower employees with a proactive personality

As the business landscape continues to evolve and pressures to remain competitive mount, organisations are increasingly recognising that their employees are key to realising strong firm performance and ultimately, competitive advantage. It is no surprise, then, that organisations are making considerable investments in programs designed to promote employee empowerment. Perhaps the gold standard when it comes to employee empowerment, […]

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    What if the failure of a business strategy is due to its flawed design?

What if the failure of a business strategy is due to its flawed design?

It is fashionable to attribute the failure of a business strategy to its poor execution: “It was a great strategy, but the team totally bungled its implementation.” Some people even state that implementing a winning strategy is tougher than coming up with one in the first place.

While the strategy-execution gap is real, we find that many supposedly great strategies […]

August 26th, 2019|Management, Strategy|0 Comments|
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    The neglected fact of diversity research: religious identity in the workplace

The neglected fact of diversity research: religious identity in the workplace

Some years ago, we started to wonder when (or when not), how and why (or why not) employees are expressing their religious identity at work.

This interest was driven by some highly visible cases were employees’ religious beliefs were in conflict with work. For example, two Catholic midwives sought to avoid supervising abortion procedures, a case that reached the UK […]

Understanding how we decide to spend or save our money

Across the world, many people aren’t saving enough money to be able to retire from work, or to be prepared for emergencies. Some of these people have very low incomes, but others earn a lot, they just spend most of it. Personally, I’ve been in both situations. In the years before I went to graduate school, I worked in […]

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    Impact investing: can funds achieve both social impact and returns at scale?

Impact investing: can funds achieve both social impact and returns at scale?

Popular opinion has it that ‘investing for the common good’ has gone mainstream. Yet our research finds that only a small proportion of funds has consistently generated market rate return and measurable social and environmental impact at large scale – especially in capital-starved emerging markets’ small and medium enterprises (SMEs), often deemed as risky and unattractive by mainstream investors. […]

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    How to encourage better performance without straining employees

How to encourage better performance without straining employees

An organisation’s competitive advantage is usually directly tied to its employees’ productivity. Therefore, executives desire heightened productivity and often pressure their employees to continually perform at high levels. Although this pressure can motivate employees, it also serves as a significant workplace stressor. Employees’ accomplishments are short-lived, with managers patting them on the back for achieving yesterday’s goals and then […]

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    How the corporate culture of banks affects their risk-taking behaviour

How the corporate culture of banks affects their risk-taking behaviour

Does the corporate culture of banks matter? Many people think so. Several commentators attribute Well Fargo’s recent scandal to ‘toxic’ culture. Various regulators, including the UK’s Financial Conduct Authority,  De Nederlandsche Bank, and the Federal Reserve Bank of New York have increasingly emphasised that improving the culture of banks is the key to regaining public trust in the financial […]

June 26th, 2019|Management|0 Comments|
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    The DNA of disruption: a nuanced view of disruptive innovation

The DNA of disruption: a nuanced view of disruptive innovation

“The reason why it is so difficult for existing firms to capitalise on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption.” – Clayton M. Christensen

Disruptive innovation, as introduced by Clayton M. Christensen, has become a powerful way of thinking about […]

June 21st, 2019|LSE alumni, Management|Comments Off on The DNA of disruption: a nuanced view of disruptive innovation|
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    A dose of democracy in corporate governance may help save social media

A dose of democracy in corporate governance may help save social media

Hardly a day goes by without the national or international press publishing negative stories about social networks. Facebook has once more got problems in keeping the data of its more than two billion users under lock and key, or Mark Zuckerberg stands up another parliament in favour of a personal statement. YouTube, acting to protect children, disables the comment […]

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    CEOs’ political ideology influences firms’ internal resource allocation

CEOs’ political ideology influences firms’ internal resource allocation

CEOs in multi-business companies act as internal investors for business units. Our research suggests that they approach resource allocation in one of two very different ways. Liberal-leaning CEOs, seeking collaboration among units, are more likely to favour an even-handed approach when allocating resources. Conservative-leaning CEOs, seeking to spur competition, tend to favour merit-based allocations that may create large disparities […]

When employees retreat from corporate volunteering

Support for employee volunteering is a corporate social responsibility activity that signals commitment to social values and citizenship. It is also a strategic initiative that helps companies recruit new talent. Indeed, both researchers and practitioners argue that companies that facilitate their employees’ volunteering are viewed more favourably by job candidates and are therefore more likely to attract talent, especially young […]