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LSE IT News

October 26th, 2011

Part-time Vacancies for Students

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Estimated reading time: 5 minutes

LSE IT News

October 26th, 2011

Part-time Vacancies for Students

0 comments

Estimated reading time: 5 minutes

Applicants should be continuing LSE students for academic year 2011-12

Student IT Help Desk Advisors (c. £13 per hour)

IT Services are seeking to appoint several Student IT Help Desk Advisors.

Successful applicants will work as part of a small team to provide first-line IT support for LSE’s undergraduate and taught post-graduate students.

This role includes:

  • staffing the IT Help Desk on a rota basis
  • answering queries in person, online, over the telephone and by email with the aid of call-logging software
  • providing first-line trouble-shooting for student PCs, printers and software
  • liaising and working with other teams in IT Services as required.

Hours vary on a weekly basis depending on the number of shifts available, however, applicants should be prepared to work on average at least one shift a week, and at least one day at the weekend during term time. Some evening and vacation work may also be necessary.

To apply, please email your CV and a covering letter highlighting your relevant skills and experience as they relate to the person specification (pdf) to Mr. Colin White, Service Desk Manager, at c.d.white@lse.ac.uk

Closing date for applications: Monday 7 November 2011 at 5:00pm

Interviews: week beginning Monday 14 November 2011

Starting dates: January 2012 (inductions to be held in December 2011).

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