If your email is hacked, there are a number of consequences. To begin with, you may lose your important data – giving away your username and password gives someone free access to delete all of your files and email. IMT also have to go through a number of processes to ensure that your account is secure and this takes time, so you lose access to your email and IT account at the very least. But if you fall for email scams, there are other, far-reaching consequences too:

LSE’s reputation (and yours) is damaged

If a hacker or spammer uses your LSE email address to send out more spam, adverts for discount medicine or an email pretending to be the Bank of America requesting bank details, then you and the School suffer reputational damage. The victims of spammers often find that they receive strong and unhappy responses from those who have received these messages.

Legitimate emails are blocked

In the past, members of the LSE have fallen victim and had their email addresses used to send out spam, often in large volumes. This has led to all LSE addresses being blocked by other organisations to protect them from spam. This prevents legitimate LSE emails from getting through, and it takes time for IMT to reassure other organisations that spam from LSE will no longer be a problem.

It takes time for you to regain access

IMT staff have to carry out a number of checks and procedures to make sure that your account is fully secure. You will not be able to access your LSE email or log on to LSE computers while we do this.

Remember to keep your username and password safe. If you receive a suspicious email that attempts to pressure you into giving away these important details, it’s most likely a scam. Delete it immediately. If you have any doubts about the legitimacy of an email, contact the IT Service Desk: it.servicedesk@lse.ac.uk / 020 7107 5000