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Sonia Livingstone

January 26th, 2017

Children’s commercial media literacy: new evidence relevant to UK policy decisions regarding the GDPR

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Estimated reading time: 5 minutes

Sonia Livingstone

January 26th, 2017

Children’s commercial media literacy: new evidence relevant to UK policy decisions regarding the GDPR

2 comments

Estimated reading time: 5 minutes

sonia-kjartanAs for all EU member states, the UK has until May 2018 to incorporate the General Data Protection Regulation (GDPR) into British law. Article 8 states that, unless member states decide otherwise, children under the age of 16 years old will require parental permission to use “information society services”, which refers to most online resources. Most provisions of the GDPR are to improve personal data protections for the general public. Some provisions specifically concern additional protections for children, given their supposed lower levels of media literacy. Sonia Livingstone, LSE and Kjartan Ólafsson, University of Akureyri, present their analysis of Ofcom data to explore whether this age limit makes sense. For a version of the report with footnotes that offer more detail on data and methodology, please see here.

At present, in both the UK and European debates over the GDPR, little or no evidence has been cited regarding children’s need for protection or, indeed, the ability of their parents to protect them. This short report examines whether and how age makes a difference to levels of media literacy, particularly commercial (or advertising) literacy which, it has long been theorised, increases in stages through childhood and early adolescence. We take note of the International Chamber of Commerce’s recent reiteration of its commitment to protecting under 13s from undue commercial pressures (see also the US’s COPPA), and of recent European research showing that children are vulnerable to such pressures.

New analysis based on Ofcom’s data on media uses and attitudes

To guide the UK in making this decision, we have conducted an exploratory analysis of the following survey data:

  • Ofcom’s 2016 children’s and parents’ media use and attitudes dataset (children 5-15; adults with a child 3-15 living at home for whom they have parental responsibility)

We have looked at questions that concern media literacy in relation to the internet, focusing on commercial and critical dimensions of literacy.

Indicators of commercial literacy across the age range

As the following graph shows:

  • Children’s commercial literacy increases fairly steadily from age 8 to young adulthood. Specifically, they become gradually less likely to think that all information on news media sites is true (blue line) and more likely to know that sponsored results on Google are adverts that have paid to be there.
  • There is a noticeable improvement in commercial literacy from 13 to 16. This could support the intention behind GDPR article 8 that those below 16 merit parental protection. Or it might reflect the benefits of the UK computing curriculum, so that if UK schools children taught commercial literacy education earlier, 13 year olds could learn that older teens learn, obviating the need for parental protection for younger teens.

sonia-kjarten-figure-1

Note that Ofcom also asked whether children thought all the information on social media sites was true, but only 2% of 8-11 year olds and 4% of 12-15 year olds agreed with this – fewer than in 2015, and fewer than adult respondents from the 2015 survey too.

In relation to trusting Google search results, the graph below shows the results for search engine users aged 8-21. This suggests that:

  • With increasing age, children gain the commercial literacy to realise that some but not all search engine results can be trusted. However, there is no strong increase in understanding through the early teens, the main gain being among younger children.
  • On this basis, one might conclude that 13 year olds are almost as literate as 16 year olds (it being younger internet users who lack commercial literacy).

sonia-kjarten-figure-2The next graph shows the same data across the adult age range, revealing that:

  • Both younger and older people have somewhat lower levels of critical digital literacy compared with those aged around 30 to 60.
  • The gains made through adolescence continue up to the late 20s, with no obvious cut-off in commercial literacy terms at the age of 16.
  • Also noteworthy is the finding that around one third of adult internet users believe that Google results can all be trusted. This suggests the need for greater transparency from search engines and/or greater digital literacy education for all adults, not just children.

sonia-kjarten-figure-3

Indicators of commercial literacy for 12-15 year olds

Ofcom asks children and adults if they know how media are funded, as an indicator of commercial literacy. The following graph shows answers for YouTube and Google:

  • This graph suggests a marked increase in children’s commercial literacy from the age of 12 to 15 years old.
  • Interestingly, the answers for Google suggest that 14 and 15 year olds have greater literacy than older teenagers and young adults.

sonia-kjarten-figure-4It is worth noting that combining children’s data with data from adults across the age range gives little confidence that commercial literacy continues to increase with age, or that parents have the necessary knowledge to protect their children. Indeed, the majority of UK adults (including many parents) do not know how Google is funded.

Last, through questions asked only of 12-15 year olds, the Ofcom data suggests that children do gain greater commercial literacy by the age of 15 compared with what they know at 12 or 13 years old, as shown below. The graph below shows that:

  • From 12 to 15 children’s commercial literacy rises considerably, as they learn that advertising is personally targeted (blue line) and that vloggers are paid to promote products (orange line).
  • The graph also shows, albeit less clearly, that from 12 to 15 children become more likely to value getting ‘likes’ online and more likely to provide personal data in order to gain ‘followers’.
  • Thus, it is by no means clear that a critical understanding of the digital environment results in cautious behaviour regarding personal data protection.

sonia-kjarten-figure-6What can we conclude?

The intent of the GDPR is to reduce children’s vulnerability to commercial and data risks. Broadly speaking, teenagers’ commercial media literacy increases from the ages of 12 to 15 (although not necessarily much more thereafter). This suggests that requiring parental consent up to the age of 16 would have benefits in terms of children’s privacy and data protection.

  • In other words, since the evidence suggests that children progressively gain in media literacy with age, experience and maturity, it can be concluded that they should rightfully be protected by parents and regulation when younger.
  • However, as children grow older, setting rules that they are not allowed to be on social networking sites becomes less effective. The requirement for parental consent could, therefore, result both in increased deception and evasion on teenagers’ part and, possibly, inequalities in who can or cannot obtain parental consent.
  • Alternatively, it could be argued that the present findings show the benefit of school-based media literacy education enjoyed by older teens and, if extended more systematically to younger children, this would serve to protect their privacy from commercial exploitation even without parental oversight.
  • In short, the observed gap in commercial literacy between 13 and 16 year olds could be filled by more and better media education in school for all children, certainly from 11 years old (ready for 13), if not earlier, so they learn the critical skills needed to protect themselves in the commercial environment.
  • Also likely to prove effective would be fairer dealing with children by companies so that they understand better, from a younger age, how online services are funded, how their data are treated, and what choices and forms of redress are available to them.

Looked at this way, the present data measure the size of the gap to be filled, to bring 13 year olds up to the knowledge of 16 year olds (and, ideally, to bring up the knowledge of the entire population from present insufficient levels of knowledge about the commercial environment and the conditions of online data exploitation).

If the UK selects 16 rather than 13 as the age for parental consent of children’s internet use, to the likely dismay of teenagers, also important would be the likely costs in teenagers’ reduced opportunities for creative, educational, civic and communicative activities online.

As ever, children’s rights to protection online must be considered in the light of their provision and participation rights, reconciling potential conflicts of rights and seeking their best interests overall.

This post gives the views of the author and does not represent the position of the LSE Media Policy Project blog, nor of the London School of Economics and Political Science. For a version of the report with footnotes that offer more detail on data and methodology, please see here.

About the author

Sonia Livingstone

Sonia Livingstone OBE is Professor of Social Psychology in the Department of Media and Communications at LSE. Taking a comparative, critical and contextual approach, her research examines how the changing conditions of mediation are reshaping everyday practices and possibilities for action. She has published twenty books on media audiences, media literacy and media regulation, with a particular focus on the opportunities and risks of digital media use in the everyday lives of children and young people. Her most recent book is The class: living and learning in the digital age (2016, with Julian Sefton-Green). Sonia has advised the UK government, European Commission, European Parliament, Council of Europe and other national and international organisations on children’s rights, risks and safety in the digital age. She was awarded the title of Officer of the Order of the British Empire (OBE) in 2014 'for services to children and child internet safety.' Sonia Livingstone is a fellow of the Academy of Social Sciences, the British Psychological Society, the Royal Society for the Arts and fellow and past President of the International Communication Association (ICA). She has been visiting professor at the Universities of Bergen, Copenhagen, Harvard, Illinois, Milan, Oslo, Paris II, Pennsylvania, and Stockholm, and is on the editorial board of several leading journals. She is on the Executive Board of the UK Council for Child Internet Safety, is a member of the Internet Watch Foundation’s Ethics Committee, is an Expert Advisor to the Council of Europe, and was recently Special Advisor to the House of Lords’ Select Committee on Communications, among other roles. Sonia has received many awards and honours, including honorary doctorates from the University of Montreal, Université Panthéon Assas, the Erasmus University of Rotterdam, the University of the Basque Country, and the University of Copenhagen. She is currently leading the project Global Kids Online (with UNICEF Office of Research-Innocenti and EU Kids Online), researching children’s understanding of digital privacy (funded by the Information Commissioner’s Office) and writing a book with Alicia Blum-Ross called ‘Parenting for a Digital Future (Oxford University Press), among other research, impact and writing projects. Sonia is chairing LSE’s Truth, Trust and Technology Commission in 2017-2018, and participates in the European Commission-funded research networks, DigiLitEY and MakEY. She runs a blog called www.parenting.digital and contributes to the LSE’s Media Policy Project blog. Follow her on Twitter @Livingstone_S

Posted In: Children and the Media | Data Protection | Featured

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