Consider the exasperation of a CEO when their top team is underperforming. “Why is this happening?” they ask. Dig down and the answer is that leaders get the teams they deserve. The team’s dynamics are a reflection of the leader. In the C-suite this can mean that the top team is dominated by the CEO. They spend their time […]
It is not uncommon today, in both non-profit and for-profit organisations, for servant leadership to be used as a term to speak well of current leaders or to describe what is expected of future leaders. After all, if an organisation values their employees or demonstrates concern for its customers or community, isn’t this servant leadership? It may well be, […]
Despite having different professions, the entrepreneur Steve Jobs and the film director Lars von Trier have one thing in common: they are both notorious for their outbursts of anger or irritation and for bringing about shifts in mood between disturbance and enthusiasm. Far from being a coincidence, this appears to be a result of their extraordinarily creative and innovative […]
Interested in hearing genuine suggestions from subordinates? Want to reduce their turnover? Actually you can achieve both together by learning to become an ethical leader. In a recent study, my co-authors and I studied whether supervisory ethical leadership can engage employees more on their jobs, and in turn, influence the likelihood that they will speak up more and stay […]
Most of us only embark on change if we can travel in ways that reinforce existing patterns. That’s the paradox. We seek a new what by comfortably using the same how.
In my work assisting leaders navigate large complex transition, I define change as the “disturbance of repeating patterns”. Unless leaders can pay as equal attention to the system-changing process […]
Silicon Valley from above, by Patrick Nouhailler, under a CC-BY-SA-2.0 licence
Corporate governance scholars have long argued that a board of directors can serve a legitimising role for their organisation. But strong CEO power, in their view, can be de-legitimating because of its non-compliance with “good governance” principles.
By legitimacy, in corporate governance terms, we mean that there is a perception that […]
Syrian refugees, by Freedom House, Public Domain
In three months’ time, the world’s leaders will gather in Davos and the world’s citizens will ask of us: what have you been doing all these years to make the world a better place? The world is fraying as social and economic inequity increases. It’s no surprise that frustration is mounting. We see this reflected in […]
Want to improve the quality of your relationships with your employees? Learn to manage their negative feelings. For example, what should you do when one of them wants to discuss an infuriating client interaction, a difficult co-worker, an anxiety-provoking deadline or even a distressing family situation?
In a recent study, we studied how supervisors manage their subordinate’s negative feelings (e.g., anger, fear, […]
If two employees in an organisation had a disability, “the umbrella term for impairments, activity limitations and participation restrictions” (WHO) – one in a supervisory role, the other in a subordinate role – which employee do you think would face greater negative consequences? You might not expect the supervisor, whose higher status might buffer against the potential negative effects […]
One of the most prominent leadership theories in management science pertains to transformational leadership. According to Bass (1985), leaders are “transformational” when they provide the following four things: (1) “idealised influence,” or role modelling of high standards of moral, ethical, and personal conduct; (2) “inspirational motivation,” or an optimistic vision for the future; (3) “intellectual stimulation,” or encouragement for […]
When Jack Welch was chairman and CEO of General Electric, he was widely considered to be the best manager in the world and his protégés were in demand as CEOs of their own companies. But most of these protégés failed in their new roles despite the Jack Welch connection. Similarly, the assistant coaches under José Mourinho, when he was […]
The healthcare system in the UK is currently facing what some are calling a leadership crisis. Leaders are under exceptional pressure to reduce running costs, meet regulator targets and continuously deliver high-quality care to patients with ever-growing expectations. The selection of leaders available to fill the increasing number of vacancies is falling, and the current targeting of support and […]
When women started entering the workforce after the Second World War in greater numbers than ever before, it was assumed that, in time, the best and brightest would naturally rise to the top. However, 70 years on, women are still not represented in the upper echelons of the business world—holding just 22.7 per cent of board seats of the […]
Imagine two work teams. Team A pursues continuous innovation; it aims to do better tomorrow what it did well yesterday. Team B pursues discontinuous innovation; it seeks a tomorrow in which it sees and does things in fundamentally novel ways. How do you lead Team A and Team B? What leadership challenges are common to both contexts? What distinguishes […]
Mounting evidence suggests that women leaders impact their organisations in positive ways. From innovation and profitability to consumer outreach and social responsibility, firms that promote women to top positions reap significant benefits. We also know a great deal about the factors that limit women’s advancement. But what about women who overcome the odds and ascend above the glass ceiling? […]
What marks the great business leaders apart is not their capacity for hard work. Virtually all work insanely long hours. Nor is it their intelligence. Most CEOs are smart people. Nor is it good fortune. In life and business luck tends to even out over a life or a career. No, what separates the great from the merely good is […]
Mindfulness has become the rage these days, from Wall Street to Westminster Hall. The surge has inspired major organisations like Google, Virgin Atlantic, Barclays Bank, British Telecom, and UK Parliament to invest in employee mindfulness training. Some people think mindfulness may be a fad, and who could blame them? Imagining monks running board meetings sounds like the start of […]
Despite claiming to be interested in hiring the best people, most managers aren’t actually comfortable with the very best. They don’t feel at ease directing employees who understand the task at hand and what it requires better than they do. They worry that employees who are too gifted will make contributions that outshine theirs. They have no idea what […]