May 21 2013

OSCE Representative on Freedom of the Media ‘Monitoring’ UK Policy

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81385Dunja Mijatović, the OSCE Representative on Freedom of the Media observes media developments in all 57 OSCE participating States. She provides early warning on violations of freedom of expression and promotes full compliance with OSCE press freedom commitments. This interview was conducted by Sally Broughton Micova of LSE’s Media Policy Project.

 

Q: In March you expressed concern over the Royal Charter agreed upon by the UK political leadership to implement the Leveson Inquiry’s recommendations for reforming press regulation. What do you recommend instead to tackle the problems Leveson identified?

Dunja Mijatović OSCE Representative: Voluntary self-regulatory schemes should be preferred to government-mandated ones. Although the form of the proposed regulation in the United Kingdom is not yet clear, one thing is certain: Additional state interface of any kind except supporting voluntary agreements should not be added to a scheme which has worked for centuries and was a model for the world. That is inherently wrong.

Q: The UK government just launched a consultation on the duties and functions of the communications regulator Ofcom that includes proposals to place the currently automatic 5 year reviews of Public SerB at the discretion of the Secretary of State and to require his or her approval for changes to Ofcom’s internal structure. What would be your response to such proposals?

It is quite difficult to comment on this issue at this stage and I do not wish to prejudge the outcome. The consultations are on-going and we should give the process some more time in order to clearly see what legislators have in mind. In general, the basic parameter for a communications regulator is to function independently. Also, in communications regulations, the UK has a long and successful tradition and it would not be advisable to introduce stricter regulation particularly in the era of the New Media where less regulation is encouraged. However, my Office will continue to monitor the developments. 

Q: I know that your office has led a long term campaign to decriminalize defamation within the OSCE region. The UK de-criminalised defamation back in 2010, so why did you publicly welcome the recently passed Defamation Act?

I support the series of amendments known as the Defamation Act because they help create a more-level playing field in UK defamation cases.

The new law requires that claimants must show they have suffered or will suffer serious harm before bringing a defamation lawsuit. It brings in new statutory defences of truth and honest opinion to replace common law and introduces a defence of “responsible publication on matters of public interest”. It removes the presumption in favour of jury trials in defamation cases.

And, even though it does not end libel tourism, it makes it harder for claimants to forum shop. What I would like to see is the total end of libel tourism.

Q: What are your top media policy priorities for the OSCE region in the next year or two?

The top media policy priorities for us have been, and will be, journalists’ safety, on and off-line,  and Internet freedom. These are fundamental cornerstones for media freedom in the 21st century. If members of the media are not able to perform their job in a secure and safe manner, regardless of what subject they are reporting on, media is not free.

A free Internet is a vital tool to exercise the basic human right of free expression and the corollary right to freedom of the media. Today’s media landscape and media freedoms are unthinkable without the Internet, as activities of traditional and new media are intertwined and the Internet acts as the major platform for free expression and free media.  Users of new technologies have widened the scope of classical journalism and added new terms, including blogging and citizen journalism, to the media landscape. These new technical ways to communicate are backed by the basic human rights of free expression and free media.

We do not know what the future will bring and what kinds of technological developments and innovations but the fundamental freedoms will remain the same. That is why I find it crucial that developing and entering an  “unknown sphere” should not be used as an excuse for restricting free speech and the free flow of information 

Q: In the debates that place security concerns against internet freedom, your stance has always been in strongly in favour of freedom of expression. Looking at the EU’s current data protection review and the recent furore over the so called “Snoopers’ Charter” in the UK we can also see that security concerns may also conflict with privacy rights and journalists’ ability to protect sources. Where do you stand on this?

My mandate asks me to promote media freedom; hence I look at the security issues from this angle. I am fully aware, however, that there is more to security than just media freedom. But there are ways to enhance security respectful of human rights, and this is what I advocate.

In my work I too often see that free expression is restricted and suppressed in the name of security. This is the wrong approach.

There is no security without free media and free expression and no free expression and free media without security. These two terms should work hand-in-glove and not fight each other like we see in so many parts of the world. If we don’t understand that, we might end up with no security and no freedom.

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May 21 2013

Moving beyond the copyright ‘crisis’

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HCphotoContent producers often lament over how the Internet has undermined copyright. Yet others question whether content owners are manufacturing a crisis that no longer exists. LSE’s Hélène de Chalambert reflects on the debate, and suggests that successful content owners are innovating and moving beyond narrow views of copyright infringement.

Intellectual property and policy is in a ‘transformation phase’, says Dr Luke McDonagh of the Department of Law at LSE. The copyright ‘crisis’ is no longer the threat that it once was. Polarised debates about copyright calling it either a shield to protect creativity or a sword to stop infringement are becoming irrelevant.

McDonagh joined with several panellists at ‘The Theft of Creative Content: Copyright in Crisis’ event organised by LSE Law and the PRS, to debate in the search for new thinking on ‘piracy’ and the copyright ‘crisis’.

The_new_face_of_piracy_by_Koiyuki

photo credit: ~Koiyuki

MEP and Pirate Party leader Amelia Andersdotter illustrated that such linguistic crusades make the whole idea more complex to grasp and leave us, the audiences of cultural content, in a moralistic-normative mental battle: ‘sharing is good’, ‘theft is bad’, ‘file-sharing is theft’, but ‘share, share, share’!  The list is non-exhaustive. Andersdotter criticized the labelling of infringement as ‘theft’. Theft suggests taking something tangible away from someone so that they no longer have it. Yet music is non-rivalrous. Indeed, as Robert Ashcroft, chief executive of PRS for Music explained, the value of music can be enhanced when it is shared, and social platforms like YouTube and Spotify generate significant royalties for producers of music.

To buy or not to buy?

As several panellists explained, there remain significant questions about whether rational consumers will chose to pay for music. Rather than punishing ‘pirates’, the better approach is to monetize new models of content delivery including Internet streaming. In fact, Ashcroft revealed that PRS made £642 million last year, in part because it was able to track, process, and extract royalties from 104 billion plays of steaming music. Does this sound like an industry in crisis?

Rewarding creative work

Of course artists should be encouraged to create and be compensated for their work. But it does not follow that we should rely only on protecting ‘copyright’ as we know it.

The same technologies that enable file-sharing have also created new opportunities. As musician and songwriter Eg White pointed out, the costs of producing music and other forms of content have significantly diminished. This has allowed people to experiment and in some cases succeed. New generations of authors/creators now wish that their content is shared and spread around the world. They need to become known in order to become successful. And trying to restrict people’s online behaviour is simply not the way to succeed. Yet according to Andersdotter, cease and desist orders continue to be tools used by producers to penalize sharing of cultural content.

Don’t worry about the industry, the dark clouds are gone

Those who agonised about the downfall of the industry can now relax. As Ashcroft explained, large-scale production and distribution companies are adapting and finding efficient ways to make profit through online ventures (e.g. subscription-based services). And it’s not because of copyright. It’s because people are willing to buy content that some online services thrive. Indeed, Ofcom’s own commissioned research found that the optimum price audiences were willing to pay ‘generally increased as the volume of infringed content increased’.

Conceiving financial rewards or incentives merely in terms of copyright is obsolete and unsustainable. That narrow focus is the real ‘crisis’. The debate feels to me like an on-going loop of archaic conflicts of interest. Being flexible and open to how people react to new developments is, I suggest, the way to move forward. Nous sommes tous un peu voleurs[1], after all!


[1] We’re all a little thieves

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May 17 2013

Can a Global Policy Observatory Help Clarify Internet Governance? The European Commission Thinks So

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European_Commission_flagsInternet governance is a messy business. The global network of networks is subject to regulation by states and control by private entities, yet it also remains a key platform for free expression around the world. The conflicts between regulation and code that occur in the day to day function of the internet are also underpinned by governance institutions that range from standards-setting bodies like the Internet Engineering Task Force, which invites open participation from technical specialists to international organizations like the ITU, where discussions primarily take place between governments and companies. Alongside these are multi-stakeholder forums such as the Internet Governance Forum, where civil society organizations are invited to participate. These UN-supported meetings are vital for raising competing ideas, but they aren’t decision-making bodies. In fact, many of the important decisions about how the internet functions – at least in terms of privacy, copyright, censorship, social networking and net neutrality – are essentially made through the competing forces of code and law (at least according to a new book by Brown and Marsden).Often, these are challenged outside of official multi-stakeholder channels, as we saw with the actions around SOPA/PIPA and ACTA.

The European Commission has plans to clarify this confusing miasma. They have just announced the Global Internet Policy Observatory, “ an online platform to improve knowledge of and participation of all stakeholders across the world in debates and decisions on Internet policies”, according to the press release. It will apparently be hosted by the Commission in collaboration with stakeholders and NGOs already involved in internet governance, such as the Association for Progressive Communication, Diplo Foundation and the Internet Society.

The Observatory plans to provide policy briefs and identify policy trends (just like your much loved LSE Media Policy Project!), as well as promising to “contextualise information, for example by collecting existing academic information on a specific topic, highlighting the historical and current position of the main actors on a particular issue, identifying the interests of different actors in various policy fields”. This kind of long-term policy mapping is crucial for understanding how issues evolve. The biggest innovation that the Observatory promises is to “automatically monitor Internet-related policy developments at the global level, making full use of ‘big data’ technologies”. Given the range of ways that policy developments happen (through code, law, regulation, and occasionally activism) it will be a challenging innovation to deliver. Personally, I hope this project succeeds in providing a central clearing house for internet policy-related information – but I’m also not optimistic that the Commission will succeed in making sense of this convoluted policy area.

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May 16 2013

The Press Royal Charter and the Concession that Never Was

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Self-photoThe progress towards a workable system for press reform is in a state of uncertainty, and observers have been left confused about where things stand. Dr Gordon Ramsay of the Media Standards Trust sorts through the complexities of the recent ‘concessions’ made as part of the press’ own royal charter scheme, and argues that they may not be as meaningful as reports suggest.

The negotiations around the creation of a new regulatory system for the press in the wake of the Leveson Report long ago became absurdly complicated. The Guardian’s comparison of the issue with the Schleswig-Holstein Question is appropriate: few people, if any, have had the time or knowledge to keep pace with every one of the twists and turns, from learning the functions of the Privy Council, to the application of the Companies Act to bloggers, via the applicability of exemplary damages in Human Rights law (I won’t pretend to be one of them). The submission of a rival Royal Charter by the Press Standards Board of Finance (PressBoF) adds a whole new dimension to the confusion, as discussed on this blog.

The uncertainty is not helped when the press fails to report accurately on the issues, and the latest significant development – that the supporters of the PressBoF Charter have offered a significant concession by removing an industry veto on appointments to the Board of a new self-regulator – was reported in two newspapers currently hesitating from backing the PressBoF Charter, the Guardian and the Independent (as well as being covered extensively in the newspapers openly backing the Charter). 

There are two problems, however. The first, that initially appears more important, is that the veto simply doesn’t exist in the PressBoF Charter. Instead, it is – we are told – in the Articles of Association (never made public), and so we remain unsure whether the move from ‘qualified-majority voting’ to ‘consensus’ decision-making will in practice ensure that a co-ordinated bloc could not dominate the process. 

The second problem renders the first almost completely irrelevant. The concession of the ‘veto’ is an acknowledgement that a perceived lack of independence from the industry is a shortcoming of the PressBoF Charter. However, the structure of this Royal Charter is such that industry dominance – specifically the dominance of PressBoF and its rebranded replacement, the Industry Funding Body (IFB) – is so great that a slight adjustment of the appointments process to one component of the system barely registers. The lack of the veto makes no difference when industry control of the new system is achieved by other means. 

Before addressing these, however, it is worth looking more closely at PressBoF itself. PressBoF currently raises the levy on members of the PCC in order to fund the self-regulatory body. It does this through liaising with the various industry representation bodies, whose representatives make up the Board alongside delegates from those newspaper groups who launched the PressBoF Charter. 

These industry bodies are: the Newspaper Publishers Association (NPA) (from where PressBoF’s Chair, Lord Guy Black of the Telegraph Media Group, is drawn) and the Newspaper Society (NS), which represents local and regional papers, alongside the Scottish Newspaper Society (SNS) and the PPA (representing magazines). PressBoF also shares a director, David Newell, with both the NPA and the NS (according to information on Companies House). The NPA has no web presence beyond this rudimentary site, and PressBoF and Scottish Newspaper Society (SNS) appear to have no independent web presence whatsoever. The industry bodies have been instrumental in leading industry negotiations on press reform, post-Leveson. David Newell has been particularly vocal recently in lobbying on the virtues of the PressBoF Charter. 

However, the Charter proposed by PressBoF specifies (Schedule 4, Para 2(j)) that PressBoF itself will be replaced by the IFB, which will be “the body established by the newspaper and magazine industry to collect and provide funding for the independent self-regulation of the press”. 

In lieu of any more information, it would appear that the IFB will be constituted as set out in Lord Black’s First (Para 15) and Fourth (Paras 20 & 21) Witness Statements to the Leveson Inquiry, that the previous structure will largely continue. 

In his report, Lord Justice Leveson singled out PressBoF as a key component of the PCC’s ‘profound lack of any fundamental or meaningful independence from the industry’, by exerting actual and de facto budgetary control over the regulator and participating in key appointments processes (Volume IV, Part J, pp1520-1522). Elsewhere, he claimed that he saw “no need for such a body to exist at all” (Volume IV, Part K, pp1761-1762). 

So, taking at face value the concession of the veto offered by the industry, how much control over the regulatory system does PressBoF exert in its own Charter? 

  1. The Charter itself is granted to PressBoF, and the current members of PressBoF will make up the initial recognition panel (Petition, Preamble, and Article 1 of the PressBoF Charter). The recognition panel will subsequently be replaced, but a “representative of the press” agreed with PressBoF/IFB will sit on the appointments panel (Schedule 1, Para 2.3). 
  2. PressBoF/IFB will retain year-to-year funding of the recognition panel, rather than funding being on a longer-term basis as Leveson recommended (Article 11). This maintains the unspoken obligation to the funding body that Leveson singled out as a severe problem with the previous system and sought to replace with four or five year funding periods agreed in advance. 
  3. Contracts for members of the recognition panel are far less secure than Leveson specified, being reduced from 5 years to 2 years, and they can be terminated unilaterally by the Chair of the panel (Schedule 1, Paras 5 & 6). 
  4. The Leveson recommendation that investigations carried out by the self-regulator should be financed by a ring-fenced fund has been removed from the PressBoF Charter. Without more information, it can be assumed that this fund is now optional, if it exists at all. In that case, investigations will be dependent on agreement by the funding body for the self-regulator, which could be PressBoF/IFB according to Schedule 3, Para 1
  5. The specification that investigations should be ‘simple and credible’ has also been removed (Schedule 3, Para 18), allowing for the convoluted investigations process with scope for multiple representations on the part of newspapers proposed by Lord Black and rejected by Leveson (Volume IV, Part K, p1766). The self-regulator would, it must be stressed, only be able to levy the much-vaunted £1,000,000 fines (or any fines) after a successful investigation. 
  6. Finally, PressBoF/IFB will have a veto over amendments to the Charter (Article 9.2) and a veto on dissolution to the Charter (Article 10.2). In effect, the ‘triple lock’ that supporters claim to be a protection against political interference is in fact a means of ensuring the influence of PressBoF/IFB in press regulation in perpetuity

So, far from being a noble concession to opponents and an attempt to reopen negotiations on a cross-party Charter that is backed by public opinion and the will of Parliament, the loss of a veto (if it ever existed) on appointments to the Board of the self-regulator appears somewhat insignificant in the face of the proposed influence of the industry throughout the structure of the PressBoF charter.

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May 16 2013

Human Rights Law Might not be the Answer: Response to Article 19’s Principles on Copyright

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Anne BarronOn 23 April Article 19 published its Principles on Copyright and Freedom of Expression in the Digital Age. Anne Barron of the LSE Department of Law argues that while the Principles translate international human rights norms into useful arguments against the further erosion of Internet freedom by beefed-up copyrights, they may also pre-empt more radical options for re-thinking the relationship between copyright and communication.

For most of its 300-year history, the modern copyright system’s implications for freedom of expression have escaped critical scrutiny.

That changed with the advent of the Internet as a medium of many-to-many communication in the 1990s. The internet seems to have made the right to impart and receive information and ideas practicable as never before; yet the increasingly bloated copyrights wielded by the information industries seem to many to be largely responsible for crushing this potential. Consequently, ‘Free Speech’ has now become a resonant rallying cry for copyright’s critics.

The industries’ latest strategy – to strengthen and diversify the mechanisms by which copyrights are enforced – has heightened the tension in this area in more ways than one. ‘Graduated response’ regimes such as that provided for by the UK’s Digital Economy Act 2010 and the blocking injunctions such as those recently issued in the UK enlist broadband providers as the content providers’ partners in advancing the enforcement agenda. But lawful communication will inevitably be monitored, and may also be restrained, by ISPs acting under the pressure that powerful rights-owners can exert. Little wonder, then, that thousands took to the streets of Europe last year to protest against ACTA, the new treaty on IP enforcement that urges the spread of these mechanisms; and these demonstrations undoubtedly contributed to ACTA’s wholesale rejection by the European Parliament in July 2012.

Now an initiative led by Article 19 – a London-based NGO taking its name from the free expression clause of the Universal Declaration of Human Rights – has turned the rallying cry into a manifesto. Article 19’s ‘Principles on Copyright and Freedom of Expression in the Digital Age’ purport to translate international human rights norms – particularly those relating to free speech – into a recipe for stemming the ‘alarming expansion of copyright claims’ that has accompanied the rise in Internet use.

Article 19’s Principles

Some of the Principles are difficult to argue against. One is Principle 8, which states that disconnecting people from the Internet would never be a legitimate response to online infringement, because it would inevitably amount to a disproportionate restriction on their freedom of expression. Another is Principle 9, which states that the filtering and removal of allegedly infringing content, and the blocking of websites enabling access to such content, should be strictly controlled. 

However, not all of the Principles are self-evident. Anyone who seriously contends that, say, the UK Government will be persuaded to revise the copyright term downwards to the lifetime of the author on the ground that international human rights law demands it (Principle 5) is whistling in the wind. It’s not that the arguments enunciated by the Principles are wrong; it’s that human rights instruments, by their nature, are highly malleable; and the ‘balancing’ of rights that they invariably require leaves plenty of discretion to legislators and judges to decide how to weigh values such as freedom of expression and due process against the property rights of copyright owners.

Are fundamental human rights instruments the right instruments?

It follows that in spite of the certitude with which the Principles are enunciated, international human rights law doesn’t in fact yield knock-down arguments against the power that comes with IP ownership; political battles still have to be fought and won. Moreover, it is questionable whether the human rights regime is the best ground on which to fight these battles. One reason is that the regime could conceivably be invoked to bolster copyright protection rather than to undermine it (Article 17(2) of the EU Charter on Fundamental Rights – insisting that ‘intellectual property shall be protected’ – springs to mind). Ironically, copyright could emerge strengthened, rather than weakened, from the project of reading it through a human rights lens.

A further and more fundamental problem is that human rights discourse can become something of a trap: those who put it to work to achieve practical goals are inevitably obliged to accept its founding assumptions. While these can enable new ways of contesting existing legal arrangements, they can also limit what it is possible to imagine by way of alternatives. In the context of the struggle for copyright reform, the notion that copyright expansion is a human rights issue unsettles the dominant conception that it is only an economic issue: that the only debate worth having is whether bigger copyrights are better for business. Yet taking human rights too seriously also inclines one to accept that expressive freedom and intellectual property are indeed ‘fundamental’ – and opposed – rights, which must somehow be reconciled if legitimate reform is to be achieved.

Article 19 accepts precisely this. It demands only that new limits be imposed on copyright to protect the expressive freedom of users of copyright material, while being content to leave a stripped-down copyright system in place to protect the intellectual property of authors. But are authors not speakers too? Is the flow of information and ideas not served by the existence of legal arrangements that enable authors to earn a living from what they produce? And why assume that these arrangements must take the form of an intellectual property regime, albeit one that is less expansive than that currently in place?

Now, more than ever, creative thinking is called for about creators’ rights

There is only a brief reference in the Article 19 Principles to the interests and needs attaching to authorship. Principle 13.2 states that ‘creators have a legitimate expectation of a legal framework which encourages their ability to seek remuneration for their work and which also respects and promotes the right to freedom of expression’. Principle 13.3 urges States to encourage initiatives such as Creative Commons, ‘whereby creators waive some of their rights in their works’. Nothing is said about how the ‘legitimate expectation’ of payment can be met in a context where authors – some of the most precarious workers around – are being encouraged to ‘waive’ existing rights. No propositions are advanced as to what system of authorial rights might deliver adequate remuneration to authors while also securing what (I have elsewhere argued) is truly fundamental to both the creation and the reception of ideas: namely, the communicative freedom that sustains the public sphere.

This freedom entails responsibilities as well as rights, including especially the responsibility to cultivate one’s own capacities for critical and independent thinking and to respect those capacities in others. Crucially, it does not entail the responsibility to respect others’ intellectual property, or the right to acquire intellectual property for oneself. However, communicative freedom certainly does require to be enabled in material ways, not least by adequate remuneration for authors, and spaces – such as the Internet – in which critical-reflective interaction can freely occur.

In so far as Article 19’s Principles seek to defend Internet freedom against the immediate threats that copyright expansionism poses to it, they are valuable and important. But fresh insights are urgently needed about the legal arrangements that would advance communicative freedom in the richer sense just outlined. These are not emerging from courtrooms or parliaments (or even from the headquarters of human rights NGOs!) so much as from social movements – including especially the hacker movement that gave rise to the free software phenomenon from which Creative Commons itself derives. Hackers are experimenting with new formulations of both freedom and property – re-thinking how both creative autonomy and economic security could be possible for authors in the new economy that the Internet has helped to produce. They are also engaged in imaginative efforts to re-mix trade mark rights, moral rights, ‘copyleft’ licences and informal hacker norms into a new array of authors’ rights that could advance these ideals more effectively than conventional copyrights. The experiments are unfinished and beset by contradictions, but they are arguably more responsive to the exigencies of the ‘digital age’ than the lofty notions enunciated in international human rights law.

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May 14 2013

Is PressBoF Winning the Royal Charter Race?

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The Privy Council has initiated a consultation on a Royal Charter for the establishment of a recognition body for press self-regulation. This consultation, which ends on 24 May, is not however on the version agreed to by the political party leaders and accepted by Parliament on 18 of March. Instead it is the version proposed by a group of publishers on 25 April.

This caused some confusion in the House of Lords yesterday and Baronness Jones of Whitchurch posed the question. “Why is not the Privy Council also considering the one put forward on an all-party basis?” The answer she received was that maybe the Privy Council can only consider one petition at a time for the same area, but did the cross-party one actually go to the Privy Council?

Could it be that after all the back patting and face saving over the political deal made to implement Leveson’s recommendations on 18 March no one actually petitioned the Privy Council?

According to that agreement the Commissioner of Public Appointment was to start off the process of forming a Recognition Panel by appointing an Appointments Committee, but at what point was the Charter supposed to go to the Privy Council? Royal Charters are usually applied for by already existing institutions.

The PressBoF, the Press Standards Board of Finance, petitioned the Privy Council with its version of the charter on 30 April. The PressBoF’s membership currently includes some of the Leveson Inquiry’s harshest critics. However, given that the organisation was established by newspaper publishers and has been raising the levy that funds the PCC, PressBoF can certainly claim meet the Privy Council’s criteria for applicants:

(a) the institution concerned should comprise members of a unique profession, and should have as members most of the eligible field for membership, without significant overlap with other bodies;

(b) corporate members of the institution should be qualified to at least first degree level in a relevant discipline;

(c) the institution should be financially sound and able to demonstrate a track record of achievement over a number of years; (. . .)

Now in the hands of the Privy Council is a version of a Royal Charter that has been deemed by some to be the furthest from Leveson’s recommendations. Since that version was submitted a change was agreed that would drop the qualified majority on the appointments to the new regulator’s board, which would have essentially given publishers a veto. The statement announcing this agreed change included the Independent and the Guardian, both of which had previously opposed the version of the charter proposed by others in the industry.

If Hacked Off, the NUJ and others that find fault with PressBoF’s version of a Royal Charter respond to the consultation, is there a chance the Privy Council will reject the application? If the small changes suggested really bring the rest of the industry on board it might be hard to find reason to do so.

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May 14 2013

Launch of new survey on the legal experiences and views of journalists and online publishers

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Judith TownendMost claims against journalists and bloggers are resolved out of court. As a result, there is very little written law to help guide these authors in their publishing and arbitration practices. A new survey for journalists and bloggers conducted by Judith Townend of the Centre for Law, Justice & Journalism aims to collect information about their out of court experiences and their views on libel and privacy law.

 

A system of arbitration is at the heart of Lord Justice Leveson’s recommendations, and different versions are included in the the government’s draft Royal Charter and the industry’s own proposals [PDF].

The suggestion is that an arbitration service could deal with libel and privacy complaints that would otherwise go to court.

Last minute amendments to the Crime and Courts bill (now Act) would allow for bloggers to opt into the regulatory arbitration system and receive costs benefits.

Additionally and separately, recommendations have also been made for Mediation and Early Resolution in defamation disputes.

However, there is very little solid data about the nature and quantity of legal claims made against the media, including small bloggers. Because the majority of libel claims, for example, are believed to be resolved out of court, there is no complete record of disputes.

In short, little is known about bloggers’ and journalists’ actual legal experiences and opinions.

In an effort to build a better picture and to help inform the development of new alternative dispute resolution mechanisms, I am launching a survey as the final part of my doctoral project at the Centre for Law, Justice and Journalism (CLJJ), City University London.

This questionnaire is open to all types of journalists and online writers who expect their readership to be predominantly based in England and/or Wales.

Please take part and share your experiences and encourage your colleagues and friends to participate as well.

All data will be collected anonymously with no identification of organisations or individuals.

The questionnaire can be found here:

Many thanks for your help! If you have any questions you can email me (judith.townend.1@city.ac.uk) or tweet me (@jtownend).

(More about the project after the jump)

Continue reading

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May 10 2013

BT Sport Channel: what does it mean for the Internet?

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Jim KillockOn 9 May BT announced that it would be offering free premier sports content to its broadband customers. While some sports fans celebrate, Open Rights Group’s Jim Killock warns that this move highlights serious questions about about the convergence of content delivery and ISPs, and may call for a debate on net neutrality.

The news about BT’s new sports service certainly doesn’t mean the end of the Internet, but the changes we are seeing, where Internet providers are providing parallel content delivery services does change the dynamics in the industry in a worrying way.

The changes are more worrying because of the convergence of content delivery and ISPs is happening at different levels of the industry, not just at BT. Sky has bought Telefonica’s broadband business for instance. TalkTalk has Plus TV.

Here are a few problems that the changes may present:

  1. As BT becomes closer to content providers, their attitude to self-regulatory copyright measures may change. We see this already with Sky particularly, but also Virgin to an extent, being more open to these kinds of proposals than companies who don’t provide content.
  2. The choice in investment between IP-based delivery of cable-like TV and improving Internet services in general might become more confused. If BT find they make most money from their IPTV services, might this change their investment priorities away from improving Internet speeds and reliability? Yet delivery of IPTV services has been argued by BT and others to be their best means to secure funds to improve UK networks. Their argument seems counter-intuitive.
  3. IPTV services will compete with similar services delivered on the Open Internet, such as Netflix and Lovefilm. For consumers, competing open Internet services might be a better bet, as they do not tie consumers into broadband contracts and can be always viewed from different networks. Is it better for consumers that investment goes towards competing Internet platforms, or competing IPTV platforms?
  4. For BT, reducing ‘churn’ of customers is great, but ‘churn’ is competition and makes ISPs live in a very competitive market. Loss of competitive environment is probably not great. US customers certainly don’t like it.
  5. Lastly, there is the worry that the incentives for traffic shaping that lead to anticompetitive barriers on the networks are increasing in none too subtle ways. Could this lead to a serious ‘net neutrality’ debate in the UK?

This post first appeared on the Open Rights Group page on 10 May, 2013

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May 9 2013

The Mobile Industry Will Shift

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MarkSelbyThe growth of mobile phone access worldwide has attracted lots of enthusiasm in part because of its potential to generate new social and economic benefits. Mark Selby, Visiting Professor at the University of Surrey and member of the London School of Economics’ Network Economy Forum, suggests new directions and critical points that the mobile industry may face, based on historical developments in the sector.

The seemingly inexorable growth of mobile phone use continues apace.  Upgrades from feature phones to smartphones, shorter phone replacement cycles and use of dual-sim phones are all generating statistics that testify to remarkable growth. In addition, the use of sim cards for machine-to-machine applications is causing some observers to mistakenly wonder at the number of mobile phones in use exceeding the planet’s population. The historic growth of mobile phone use has been remarkable.  The economic and social benefits derived from the technology have been extraordinary.

Will it continue?

I sense the mobile industry is approaching a major shift that will have considerable economic impact.  It could be a Black Swan moment for some industry players.  Pointers mobile_phoneto the shift’s approach include potential changes in consumer demand, the homogeneity of offerings, regulatory change and the current structure of the industry. In 1993, Nokia introduced the “Connecting People” strapline.  At first it neatly encapsulated the ability to call someone at any time without the need for the caller or recipient to be close to a landline (assuming both were within mobile coverage).  Today we see increasing evidence that while connecting remote people, the mobile device is also disconnecting users from those around them.   The benefits of communicating with distant family, friends and colleagues are immense but the negative impact on face-to-face communications is growing.

For years we’ve observed people staring at their mobiles, almost willing a message to appear on the screen.  The sound of incoming messages was seen by some as a demonstration of their popularity or importance to their peers.  Today we see people keeping their headsets on, despite not listening to anything on the device, let alone a voice call, as a signal to others that they don’t want to be approached, interrupted or spoken to.  Whilst concentration on a specific task might necessitate this on occasion, it’s unlikely to be required all the time.

Messaging with remote contacts, on a one-to-one or a collective basis is less demanding and easier for some than engaging in person.  Yet the value of physical interaction to nurturing virtual communications and strengthening personal relationships is well known.

A research project undertaken by Nokia in 2009 demonstrated the value of mobile applications that enabled or supported face-to-face interactions by users.  The research was largely ignored internally.

Will the anticipated mobile market shift occur because people are demanding technology or solutions that enhance face-to-face communication?  No.  There’s little evidence of an explicit demand for them.  But we cannot assume that explicit and implicit demands are one and the same.  If technology or solutions emerge that genuinely enable, support or enhance close proximity communications the demand could be immense and dramatically impact the growth trajectory of current mobile technology.

Is Google Glass such a change technology?  Given the wearing of audio headsets to distance the wearer from those in close proximity, the wearing of these glasses is likely to create an even more effective barrier, quite apart from the associated privacy concerns.  At this point in time it seems unlikely that Google Glass alone will trigger the market shift although it does address another potential cause – the form factor.

Historically, mobile devices were available in many form factors, with alphanumeric keypads or touch user interfaces.  Personalization of the devices, using covers or ring-tones, enabled conspicuous consumption when desired or ease of identification in congested environments.  Even today, the sight of attendees at conferences all reaching for their devices in unison when a mobile rings or beeps is comical.

The homogeneity of current mobile devices, especially smart phones, is remarkable.  It could be argued that the common form-factor is the time-tested, ideal design for mobile phones.  Much like the long-term design of the bicycle.

New materials are being developed and tested that could address this homogeneity.  They include compact, folding screen devices that might obviate the need to carry both a phone and a tablet or conversely, encourage device modularity.  Such a change in form factor will appeal not only to early technology adopters but also the many who aspire to conspicuous consumption or seek individuality.

If North American or Chinese consumers embrace these new devices the global market is likely to follow (North America due to the international impact of its media and China because of scale of demand and supply).  Will these devices cause a market shift or simply movement along the growth curve?  Potentially, they will not be dependent on the current mobile networks nor the operators that build and own them.  In which case we can expect a shift.

Just as the incomes derived from SMS text messaging have been decimated by IM services and mobile voice traffic has declined due to VOIP applications, now data revenues could be at risk with the forthcoming availability of open, unlicensed spectrum and the emergence of Wireless Personal Area Network technologies.

Most countries have a limited number of mobile network operators due to local regulatory and licensing policies.  It has resulted in a level of market control, deemed acceptable for competitive service offerings and for maximizing national spectrum asset value.  Unlicensed spectrum and WPAN open the door to new entrants, unhindered by the cost and regulatory constraints of current mobile operator incumbents.

A more acute market concentration has developed in the mobile device industry. Canaccord Genuity estimated that in Q4 2012, Apple took 72% and Samsung took 29% of total profits in the mobile phone market.  Other suppliers, including Nokia, RIM, LG and HTC either broke even or lost money.

All credit to Apple and Samsung on their success.  Such financial strength gives the two companies an extraordinary opportunity to control the market, cause further havoc amongst their competitors and contribute to the major shift by taking the industry in a fundamentally new direction. Conversely, the control of the few has historically enabled new entrants to create fundamentally different innovations, unhindered by historic ways of working or cognitive frames.  The time is ripe for such innovation.

While forecasting a major mobile industry shift might seem a bearish, doom-laden outlook the future in fact is exciting.  Significant innovation, economic and social value will be created.  Those at risk are incumbent market players following inappropriate, rear-view mirror strategies, seeking regulatory protection from new entrants.

The future is bright (and different).

This article previously appeared on the LSE Network Economy Blog. All hyperlinks to supporting materials were supplied by The Media Policy Project.

photo credit: Stephan Geyer via photopin cc

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May 8 2013

Digital identities and the upcoming EU privacy reform – a future-proof approach?

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Stefan StraussThe European Union’s data protection framework is currently under review. Stefan Strauss from the Institute of Technology Assessment at the Austrian Academy of Sciences in Vienna argues that current proposals lean towards revitalising the value of privacy and addressing key concerns over transparency and control of personal data use.

Intel has estimated that within a minute approximately 640000 GB of IP data become transferred through the online universe. An increasing amount of this data is directly or indirectly linked to our individual digital identities, not least due to the widespread use of social media. This expansion and convergence between analogue and digital environments has essentially intensified privacy implications. Privacy concepts that meet the changed requirements of handling personal information flows are long overdue. 2013 might be the year in which EU policy makers finally tackle data protection reform, and the current proposal promises to revitalise the value of privacy.

Privacy regulation – a policy vacuum?

A core problem of privacy is the imbalanced control over personal information and increasing information asymmetries between the data controller and the individual whose data are processed. This makes identity management a challenge, especially considering the significant growth of the “identity shadow”: The identity shadow consists of all data which can be used to (re-)identify an individual beyond her control.[1]

id shadow figure

Alice enters information in various context while information about her use and devices is also gathered, but is she aware of how they are linked and the shadow of information she leaves ?
Source: Figure adapted from Strauß 2011 p. 211

The identity shadow reflects one’s identity and at the same time morphs it by enabling new space for re-contextualisation. Thus it extends the feasability of privacy infringement, a problem of increasing concern. A special Eurobarometer survey on data protection and identity management showed that people benefit from communicating through social media, but perceive it as strongly bound to unintended information disclosure. While most users seem to be aware of their own share of responsibility for proper handling of personal information, they lack of options for controlling their personal information flows.

Informational self-determination (ISD) is a key concept in this regard. ISD was legally well-defined by the German Constitutional Court in 1983 and had strong influence on European privacy regulation. ISD defines a state where the individual knows her personal information and is capable of controlling its processing. Core requirements are knowledge over the context in which the information is processed and (at least a certain amount of) control over the flow of personal information in that context. However, as personal information flows through an expanding array of different (digital) contexts in our networked ecosystem mostly unrecognized by the individual concerned, ISD becomes ever trickier. To handle this new complexity two more concepts are essential: privacy by design (PbD) and transparency enhancement. PbD means to equip technologies and applications with privacy features to foster ISD. Transparency is a part of privacy because the individual needs some understandable information about the contexts of the information flow. So transparency enhancement means making distinctions between one context and another more visible and controllable.

How promising is the current proposal in terms of privacy and transparency enhancement?

Against this background expectations are high for the current proposal for a new European data protection framework. The balancing act lies in addressing major privacy challenges together with considering economic aspects. Reactions to the reform are thus quite diverse ranging from envisioning the reinvention of data protection to predicting a tremendous burden to business and innovation. That some companies and industry associations react with resistance is somewhat symptomatic of the underestimated value of privacy. In fact, neglecting privacy can be detrimental to innovation and business development because it is linked to trustworthiness. Lack of privacy protection can lower a company’s credibility and thus its market value. The current proposal contains several useful suggestions where PbD can promote practices that enhance credibility. These include particular norms on data protection by design and by default, privacy impact assessments, the obligatory creation of data protection officers in companies above a specific size, and the stimulation of economic incentives for PbD through data protection seals such as EuroPriSe.

Transparency enhancement is addressed in several parts of the proposal through the following suggestions:

  • an obligation for data controllers “to explicitly inform the data subject on the legitimate interests pursued” by processing of personal data
  • the highlighting of purpose limitation and consent, and in cases where controllers aim to extend purpose, informed consent is required
  • the obligation to notify about data breaches
  • the provision to individuals’ of access to data concerning him or herself
  • the right not to be subject to profiling by means of automated processing
  • the right to be forgotten

Conclusion

Some critics argue that the reform proposed is merely old wine in new bottles as several issues date back to the beginning of discussions about privacy. On the contrary, revitalizing and adapting fundamental privacy principles to the information age is among the strengths of the current proposal. The right to be forgotten is controversial as its technical implementation presents challenges, should be understood as a crucial policy concept. Its inclusion signifies the strong demand for a paradigm shift, highlighting the need for purpose limitation and the necessity to erase data if the purpose for processing it ceases to exist.

Facilitating the free flow of information, while at the same time ensuring a high level of data protection between and across the member states in a harmonized framework is surely a tricky challenge – but also one that has to be coped with to overcome the current policy vacuum in privacy regulation. Whether the reform will succeed or not is unsure but the proposal seems promising largely because it addresses two key aspects of ISD, namely privacy by design and transparency for the user. If ISD is properly managed from both angles – PbD and transparency – consumers and businesses can benefit from a harmonized privacy framework.

 


[1] Digital identities and their “shadows” are explicitly included for instance in Art. 4 (1) of the proposal, which refers to direct or indirect identification ‘(…) in particular by reference to an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person;’ (Art. 4 (1)).
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