moodle

Free Cloud LMS: Opportunity, Threat or Irrelevance?

Screengrab of Instructure Canvas user interfaceWith Blackboard’s announcement of the takeover of Moodlerooms and NetSpot last week the VLE/LMS market is clearly undergoing a fair amount of change after a few years of relative inactivity. I originally wrote this piece for a talk at a recent meeting of the M25LTG reflecting on new possibilities and opportunities for teachers to use free cloud-based course management systems instead of institutional VLEs/LMS.  I  also wanted to consider the non-financial costs and risks involved in this.

Cloud LMS?

A while back I joined Quora and one of the first questions I came across was “What are the major differences between Coursekit, Piazza and Instructure?”. I had only just come across Piazza, but my interest was grabbed by the descriptions of Coursekit and Instructure Canvas, so I decided to investigate.

I’ve used the term LMS (Learning Management System) in the more general sense as it might be used in the US – to cover both ‘teaching’ and ‘training’ related systems. While Blackboard is the leading paid-for LMS provider, there are already a few free LMS or VLE (Virtual Learning Environment) systems out there, e.g. Moodle, but the difference is that the new breed of free cloud LMS are hosted and completely free to the teacher – like any other free or ‘freemium’ cloud-based application such as Google Docs or WordPress.

A key difference, compared to established LMS solutions, is that an individual teacher can sign up and set up a course area in no time at all, as both are designed to be very quick and easy to use. Obviously, it still takes the same amount of time and effort to create your content and learning activities.

Both Coursekit and Instructure Canvas launched in 2011 and of the cloud-based education apps that I have seen they most clearly resemble an institutional VLE. According to at least one blog article written at the time both were in some way reactions to a distinct student dislike of using Blackboard. You only need to check the comments on these articles for confirmation that this dislike is still fairly commonplace.

“Canvas is awesome! I’m at a university where the official LMS is Blackboard (horrible!) but several of my professors have recently had us use Canvas. It’s vastly superior to Blackboard, I really like it.”

Comment by Joshua Lyman on “Instructure Launches To Root Blackboard Out Of Universities“, Techcruch.com

“I’m a student and my university uses blackboard as its LMS. Let me tell you, it’s one of the worst platforms I have ever used…I also have a terrible time using it. It’s very counter intuitive and I usually end up spending more time finding the what I need for an assignment than the actual assignment itself…Remember, people don’t know what they want until you tell them what they want, and maybe it’s time to tell them to try something new.”

Comment by Allan Yu on “The Ingenious Business Model Behind Coursekit, A Tumblr For Higher Education“, Fastcompany.com

Why would a teacher use a free cloud LMS platform?

One of the key strengths of these systems is their simplicity. They are generally limited to providing file resources, a list of books/readings, assignments and calendar and a platform for internal course communication.

“We wanted to create a simple, elegant LMS that covers 95% of instructors’ needs… Blackboard covers 100%– that’s why it’s such a cluttered platform.”

Coursekit founder, Joseph Cohen.

Communication is primarily in the form of a message board more like a Facebook feed than a traditional Blackboard/Moodle style web discussion board. Although VLEs have always had communication at their core, there is definitely something attractive about the way that communication is presented in these examples of LMS – especially CourseKit. The creators have recognised the ubiquity of social media such as Twitter and Facebook and taken this to the heart of their product.

CourseKit stream screengrab

Opportunities

  • Teachers may have more of a perception of ownership if they are wholly responsible for the creation and updating of their course. They are possibly more likely to invest effort in making their online course work.
  • More social than most current VLE systems
  • Easy-To-Use
  • Independent teachers: anyone can set up courses independent of their institution.
  • We can take the best qualities of these platforms to improve our institutional systems.
  • Looking to the future: is it time to reassess the value of an institutional VLE?

Risks

Most of the risks are related to the possibility that teachers will vote with their feet and set up their own course areas independent of any institutional VLE. Many risks are common with the use of any cloud-based application:

  • Data protection issues – sensitive personal information shouldn’t be stored on such services.
  • Confidential information
  • Business continuity – what if CourseKit has an unplanned outage or simply goes bust?
  • Intellectual property owned by the institution or lecturer.
  • Loss of control – if you want something changed it may be more difficult to lobby for such changes. Also, changes can be imposed with little or no notice.

Source: LSE’s guide to using cloud-based services

Additionally, there is a risk of confusion for students who will potentially have to use different VLEs/LMS for different courses and the loss of the opportunity to link the core course delivery platform to other systems in an institution.

What happens when the single member of staff that is the owner of a course on one of these platforms leaves their institution or is unfortunate enough to not be in a state to hand over the course to somebody else?

How can they be free?

At the time of writing CourseKit have vague plans to start advertising – so this constitutes another risk as the teacher is unlikely to have control over the type of advertising, plus the advertising will only serve to distract the students from their learning!

Canvas operates a freemium model where individual teachers can use the platform at no cost and has a chargeable Premium option for institutions. They can only be hoping that enough teachers signup at any one institution to make this a viable option.

The future

Can we or should we as learning technologists dissuade or even prevent the use of these ‘additional VLE options? Especially, when in many cases we promote the use of other cloud apps for teaching and learning. Are teachers just likely to go ahead and use them anyway?

Some (e.g. Mark Stiles) have for quite a while been contemplating ‘the death of the VLE’ – contending that the core functions of the VLE will be in time just be another tool in the cloud combined with other more obvious cloud-based applications. Could this be an open source streamlined/slimmed down VLE where only the hosting is paid for i.e. a hosted ‘streamlined’ Moodle or something like OpenClass (by Pearson)? Is this a step in that direction? On the face of it Blackboard clearly see there is a business future in cloud hosted VLEs/LMS, but their view appears to still focus on the institutionally managed and operated environment.

Introducing Moodle 2

We are planning our move to a new version of Moodle in Summer 2012 and need volunteers to pilot it during Lent 2012.

LSE MoodleThere is a new version of Moodle: Moodle 2. Earlier this year we explained Why LSE is sticking with Moodle 1.9 for 2011/2. We are now preparing to implement Moodle 2 next Summer. To help with the preparation we are looking for some courses to pilot it in Lent 2012.

Why Move?

The new version of Moodle is better:

  1. It will offer us possibilities we haven’t had before. It will be possible to integrate it with other LSE systems, such as LSE for You.
  2. There’s some new functionality. For example, conditional activities will enable you to control students’ access to items based on conditions, such as the completion of another activity.
  3. Existing functionality has been improved. For example, there’s a new wiki tool.

One more reason: our current version of Moodle will not be supported by the Moodle organisation in the long term so we have to move at some point to continue to offer a robust, secure service.

In many respects Moodle won’t be much different and it won’t be a case of learning it all over again. It will look different, as we will take this opportunity to improve its visual design.

Help us: Moodle 2 Pilots

To help us prepare for the full introduction of Moodle 2 in summer 2012 we are planning to have some lent-term courses use it in 2012. If you are interested in trying Moodle 2 first please let us know by emailing clt-support@lse.ac.uk. Two requirements:

  • Your course must be a Lent-only course
  • You will need time to work with us during Michaelmas term to prepare your course in Moodle 2. We will provide lots of one-to-one assistance but you will need to do some of the work to help us evaluate what support staff will need next summer.
August 31st, 2011|Announcements, Tools & Technologies|Comments Off on Introducing Moodle 2|

CLT Moodle Tool Guide

Last year Joyce Seitzinger released her Moodle Tool Guide poster on her blog, under a creative commons licence (attribution, non-commercial, share alike). It’s a useful overview of the strengths and weaknesses of various Moodle activities. I’ve adapted and updated Moodle Tool Guide screenshotthis to suit the needs of our LSE staff a little more. Specifically I’ve added the Book module, which is quite popular with our academics, and changed some of the wording as well as the ratings. As per the original licence, ours too has a cc licence, so please feel free to use and adapt in any way you see fit (except not for commercial purposes!). Feedback welcome, of course.

The Moodle Tool Guide.

August 16th, 2011|Open Education|Comments Off on CLT Moodle Tool Guide|

CLT Survey 2011

We had 165 responses to our call to take the annual CLT Staff Survey and while we always appreciate the the praise, the gratitude, the pure love, we usually concentrate on the constructive criticism to make sure we improve accordingly! Staff continue to use Moodle and are starting to make it change the ways they teach. That’s a positive result. However, the big lesson we take away from this year’s survey is that need to communicate more effectively with our academic staff and students, especially with regards to who we are and what we do. We revel in the comment that said “you guys are fantastic! Best part of IT at LSE.” The sentiment is great, but CLT aren’t actually part of IT Services, though we work closely with them. CLT support staff in the use of technologies to enhance teaching and learning. We aim to promote the integration and use of technology in teaching through staff development, advice and guidance, research, collaboration and networking. As several more respondents complained about technical hiccups in the past academic year, we realise we must make clear who we are in our next survey. Of course we will pass on these comments to the relevant departments.  What does fall into our remit is Moodle – technical support, training to use it, and advising on best practice. Since one respondent suggested they would like to be able to have blog feeds appear on Moodle, we have great news! Moodle is indeed flexible enough to do this and if you follow this link it tells you how to: http://docs.moodle.org/20/en/RSS_feeds_block! For more help with Moodle or how to use technologies to support your teaching, get in touch with us – clt-support@lse.ac.uk. To find out a bit more about what we do, who we are and which technologies we support and advise on, why not visit our webpages: http://clt.lse.ac.uk/ . We’re here over the summer and the doors are always open, so why don’t you send us an email or just pop in if you have any queries we can help you with.

plasticine models of CLT team on elephant

We are CLT

August 10th, 2011|Surveys|Comments Off on CLT Survey 2011|

Moodle End of Year Arrangements

Students & student data from 2010/11 will be removed from Moodle in August/September and courses will be hidden

LSE MoodleWe will be resetting courses – removing students and their data – on two dates:

  • Tuesday 30th August – most courses will be reset.
  • Tuesday 27th September – remaining courses will be reset.  Primarily courses used to collect dissertations from masters students.

If your course needs resetting at the later date or if it doesn’t need resetting at all please contact us: clt-support@lse.ac.uk

The reset does not affect resources such as lecture notes and reading lists.

New for 2011/12: making your courses available to students

This year will will be hiding courses from all students as part of the reset process. This is to prevent new students accessing resources from 2010/11 that they shouldn’t (yet) have access to.  You must make your course available to new students when you are ready via Settings > Availability.

Further details: Moodle End of Year Arrangements

July 19th, 2011|Announcements|Comments Off on Moodle End of Year Arrangements|

Why LSE is sticking with Moodle 1.9

small Moodle logoA little while ago LSE decided that it would stick with Moodle 1.9 and not move to Moodle 2.0 for the academic year 2011-12. The LSE Centre for Learning Technology (CLT) started looking at Moodle 2.0 pretty much as soon as the first usable beta version was released. At that stage we decided on a number of criteria that needed to be met before we would make the decision to upgrade during summer 2011. We needed to make the decision at least by our Easter break so that we would have time to implement the upgrade and design and provide any training that might be required.

The decision not to upgrade was made after some criteria had not been met and CLT testing concluded that Moodle 2.0 wasn’t ready to go into enterprise level production at LSE. The main blocking factor was the lack of readiness of third-party modules that we use and rely on. Aside from waiting for them to be released we would have also needed to implement a testing programme for these before we would have felt confident in going ahead with the upgrade.

During testing we of course also discovered some of the significant changes that Moodle has undergone from 1.9 to 2.0. The main one that we felt would affect the user experience is that of file management. In light of these changes and the fact that we have chosen not to upgrade this year we can now look at other alternatives such as integrating a repository system with Moodle. It will also give us extra time to look at using the new web services in Moodle 2.x to integrate with our student management systems at LSE. We now hope to upgrade during the summer 2012 break. And no, this isn’t an April Fools’ day story.

April 1st, 2011|Teaching & Learning, Tools & Technologies|Comments Off on Why LSE is sticking with Moodle 1.9|

Moodle service update

CLT sincerely apologise for the Moodle outage which occurred at 0632 on Sunday 30th and continued until 1033 Monday and for the inconvenience caused.

Technical explanation of the problem.

The SSL certificate for moodle.lse.ac.uk expires on 17th February this year.  On Thursday, new certificate signing request was submitted to GlobalSign so we could start the process of obtaining a new certificate.  In so doing, it was  discovered that GlobalSign no longer support certificates signed with 1024-bit keys, which Moodle has been using until now.  So a new pair of 2048-bit keys was created, and used to generate the certificate signing request.

When GlobalSign send a certificate, it is not deployed on the Moodle application server, but on the Moodle load balancer.  This is because the certificate is issued to sign encrypted communications originating from moodle.lse.ac.uk, and it is the load balancer, not the application server, which is accessed at this address.  The load balancer then forwards all traffic to the application server, having decrypted it first.

It was believed that the application server did not use the SSL certificate at all.  However, Apache, the web server on the application server, is configured to listen on TCP port 443, which is used for secure web communications.  It therefore requires the certificate, and the server’s private key which was used to sign it, in order to start.  A new private key with the same name as the old one was generated, having renamed the old key to retain as a backup.

On Sunday morning, a maintenance script on the application server restarted Apache so it could create a new weekly logfile and compress the old one.  But since the certificate file and private key did not match, the server could not start.  This caused a complete loss of service until the issue was identified and resolved.

Appropriate lessons have been drawn from this episode and this type of error should not occur again

January 31st, 2011|Announcements|Comments Off on Moodle service update|

Publishing Echo recorded lectures in Moodle

Update: I wouldn’t recommend using this method now. The EchoCenter works just fine, and has the added benefit of displaying analytics to instructors.


WTH?

EchoSystem, the lecture recording service we are running at LSE, provides various methods for publishing links to recorded lectures in Moodle, our VLE (LMS).

The “Moodle Publisher” places the links in the course calendar, with each recording listed as a separate “event”.  This is useful, but it is not immediately apparent to our students that they should look there for the links.

If configured to do so, EchoSystem will generate RSS feeds for each course’s “section” or “module”.  This is also useful, because RSS feeds can be used in a number of contexts, including Moodle’s Remote RSS feeds block.  But there’s a problem: unless you have given your presenters the ability to edit their recordings (we haven’t), or you have the time to edit them yourself (we don’t), all the recordings from a particular section end up with the same title.

November 26th, 2010|Images, Audio & Video, Tools & Technologies|Comments Off on Publishing Echo recorded lectures in Moodle|

Moodle unavailable: Thursday 2nd September

Moodle will be unavailable all day on Thursday 2nd September from 10am onwards. This downtime is for an essential end of year process to prepare Moodle for 2010/11. Further details: End of Year arrangements

August 24th, 2010|Announcements|Comments Off on Moodle unavailable: Thursday 2nd September|

Text Message (SMS) Pilots

Volunteers needed!

The CLT is looking for LSE teaching staff to pilot the use of text messages (SMS) in teaching.   If you would like to participate in the pilots let us know by email to clt-support@lse.ac.uk

Some ideas of how text messages (SMS) could be used for out-of-class and in-class activities include:

  • Polling students before, after or during a class
  • Reminding students of a deadline
  • Prompting students to complete an (online) activity between classes
  • Collecting short answers/questions from students

The SMS pilots will use txttools integrated into Moodle.  If you have any queries or you would like to discuss this further please contact Athina or Matt via clt-support@lse.ac.uk

Image: SMS by pixel_addict

July 20th, 2010|Teaching & Learning, Tools & Technologies|Comments Off on Text Message (SMS) Pilots|